IT Apprentice

Working as part of an experienced team, you will be based at our Crewkerne office supporting our quality assurance team with the day-to-day running of the department involving managing the quality aspects of the business. Opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence.

Role

  • Being a point of contact for both national and international technical support requests received by telephone, email or in person.
  • Processing user enquiries, from the point of registration to error analysis and solution finding.
  • User and client installation and administration.
  • Establishing fully documented industry-leading procedures and working practices within the department.
  • Contributing towards the security of all systems and reviewing as and when necessary.

Training

The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Information Communications Technician Level 3 standard. On completion the apprentice will receive Information Communications Technician Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level.

On completion of the apprenticeship, there is the opporutnity for a full time position with IQD. There is also progression onto high level apprentiecship programmes or roles within the business. 

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
YEOVIL COLLEGE
Working Week
Standard patterns 8-4, 8.30-4.30, and 9-5. Other patterns may be available. There is flexibility with working hours. Lunch: 1 hour or 30 minutes. Shifts TBC.
Expected Duration
22 Months
Positions Available
1
Closing Date
Wednesday, 31st July 2024
Start Date
Monday, 2nd September 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Willingness to learn
  • Adaptable

Qualifications

  • English GCSE or equivalent, grade 9-4 (Essential)
  • Maths GCSE or equivalent, grade 9-4 (Essential)

About the Employer

IQD FREQUENCY PRODUCTS LTD
IQD has been a recognised market leader in the frequency control market since 1973 and is part of the Würth Elektronik eiSos group, one of the leading European suppliers of passive components. With active customers in over 80 countries, IQD offers one of the most comprehensive frequency product ranges available, from low cost commercial grade product to that used in high reliability industrial and automotive applications
Company
IQD FREQUENCY PRODUCTS LTD
Location
STATION ROAD, CREWKERNE, SOMERSET, England
Employment Type
Advanced Apprenticeship
Salary
Competitive salary
Posted
Company
IQD FREQUENCY PRODUCTS LTD
Location
STATION ROAD, CREWKERNE, SOMERSET, England
Employment Type
Advanced Apprenticeship
Salary
Competitive salary
Posted