ServiceNow Developer

ServiceNow Developer

Join our dynamic team at a leading global professional services firm as a ServiceNow Developer. In this role, you will design, develop, and implement ServiceNow solutions to meet Project and IT service management needs. If you're passionate about creating efficient, innovative solutions and improving user experiences, this role is for you!

Key Responsibilities

• Collaborate with stakeholders to understand and address ServiceNow requirements.
• Design and implement ServiceNow applications and modules.
• Test and troubleshoot technical solutions for ServiceNow implementations.
• Integrate ServiceNow with LDAP, SSO, Integration Hub, web services, and email.
• Implement and manage ServiceNow CMDB, Discovery, and Service Mappings.
• Support prototype engagements, design demos, and POC for new features.
• Stay updated with ServiceNow best practices and industry trends.
• Maintain documentation and provide user training.
• Resolve technical issues for smooth ServiceNow operations.
• Manage 2nd and 3rd line support for incidents and troubleshooting.
• Work with cross-functional teams to translate sprint stories into tasks.
• Customize and configure ServiceNow modules to align with best practices.
• Identify opportunities for process improvement and automation.

Candidate Profile & About you:

• Strong understanding of ITIL (v3 foundation level minimum).
• Knowledge of project lifecycle methodologies such as Prince 2 and Agile.
• Excellent relationship-building skills across organizational levels.
• Strong technical aptitude and ability to adapt to new technologies.
• Analytical and problem-solving skills with attention to detail.
• Proactive in staying updated with industry trends.
• Strong time management and organizational skills.
• Ability to motivate and mentor junior developers.
• Effective communicator with excellent written and verbal skills.
• Experience in process mapping and flow diagram development.
• Confident in negotiating with technical experts and third-party suppliers.
• Understanding of configuration management and licensing models.

Why Join Us?

• Be part of a forward-thinking team dedicated to innovation.
• Engage in challenging projects that enhance your skills and career growth.
• Work in a supportive environment that values collaboration and professional development.

Benefits

Flexible hybrid working (2/3 days in Bristol office), Annual discretionary bonus, Generous employer pension contributions, Generous annual leave allowance, Income protection, life assurance, critical illness cover, Private medical, dental insurance, Cycle to work scheme and discounted gym memberships, Charitable donation schemes and Recognized for diversity and inclusion.

Apply now to be a part of our team and make a significant impact with your ServiceNow expertise!

Ignite Digital Talent is committed to creating equal opportunities and welcomes applications from all qualified individuals eligible to work in the UK, regardless of color, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.