IT Field Engineer

My client is one of Scotland's leading providers of IT and telecom services, specialising in delivering first-class Managed IT Support to small and medium-sized businesses. With over 15 years in the industry, they have built a strong reputation for technical excellence, outstanding customer service, and innovative IT solutions. As a Microsoft Gold Solutions Provider and ISO 27001 certified company, they are dedicated to providing top-tier IT support while maintaining the highest security standards.

IT Field Engineer
Glasgow (Onsite)
£24,000 - £34,000 (Dependent on Experience)

This is an exciting opportunity to join their growing technical team. If you thrive in a fast-paced environment, enjoy working with a variety of technologies, and are passionate about delivering high-quality IT support, this role is perfect for you.

Daily Duties:

• Providing onsite and remote IT support to small and medium-sized businesses.
• Diagnosing and resolving hardware, software, and network issues.
• Managing and maintaining IT infrastructure, including Active Directory, Office 365, and Virtualisation.
• Performing onsite client visits to troubleshoot, install, and configure IT solutions.
• Assisting with IT projects, including office moves, system upgrades, and infrastructure improvements.
• Configuring and maintaining telephony and mobile device management solutions.
• Ensuring compliance with ISO 27001 processes and assisting with audits.
• Providing training and guidance to end users on IT best practices.

Tech Stack:

• Windows Workstation & Server
• Active Directory & Group Policy
• Microsoft Office 365 & Azure
• Networking (Routers, Switches, WiFi, Firewalls)
• Hyper-V / VMware Virtualisation
• Backup & Disaster Recovery Solutions
• Endpoint Security (Antivirus, EDR Solutions)
• Telephony & Mobile Device Management

What We're Looking For:

• Excellent problem-solving skills and the ability to work both independently and as part of a team.
• Strong communication skills, both written and verbal, for liaising with clients and internal teams.
• A full UK driving licence and access to a vehicle (client site visits required).
• A proactive approach to learning and developing new technical skills.

Company Benefits:

• Monthly Bonus Scheme
• 28 Days Annual Leave (increases with service)
• Company Pension Scheme
• Private Healthcare
• Paid-for Qualifications & Supported Training
• Career Progression Opportunities
• Onsite Parking

If you're looking for a role where no two days are the same, where you'll gain hands-on experience with a variety of cutting-edge technologies, and where you'll be part of a supportive and ambitious team, then we want to hear from you!

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or @ Darcey . obyrne @ intechnologygroup . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.