Senior 2nd Line Engineer

Job Title: Senior 2nd Line Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £40,000 DOE

Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.

Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided.

Key Responsibilities:

• Work on various client based projects
• Resolve complex technical issues
• Site visits, audit new customers, suggesting recommendations
• Diagnose software and hardware faults
• Helpdesk support for AV, phone, hardware issues

Personal Attributes:

• Extensive use of Office 365 package
• Knowledge on firewall, networking/security procedures, routing & switches
• Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
• Experience with virtualisation - Hyper-V / VMWare / Citrix etc
• MS Certs highly desired
• Fantastic communication skills, confident talking with seniors
• Enthusiastic with a can-do attitude
• Great team player, happy to help each other out

Benefits:

• Company vehicle / or mileage paid
• Free parking on site
• 28 Days annual leave
• Workplace pension
• Collaborative and supportive team environment
• Additional money earnt with on call or call out fee's

If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!

Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.