Network/Voice Engineer

Network/Voice Engineer

Contract: 6 months

IR35: Inside IR35

Daily Rates: Competitive

York- Hybrid 2 days a week onsite

The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.

Knowledge and experience:

• Day to day operational performance of the UC network to agreed SLAs and KPIs.
• Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software
• Experience across Voice/VOIP services
• Cisco Call Manager or similar
• Changes to the UC network to meet ongoing business demands.
• Delivering continuous service improvement
• Experience working with Cloud based telephony systems such as 8x8 or RingCentral
• Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
• Experience of running network security.
• Experience of working with third party providers of network services.
• Unified communications solution delivery and support.
• Delivering/supporting fixed line and NGN/VGN services.
• Video conferencing solution architecture and delivery.
• Experience of running an MDM solution.
• Technical knowledge of customer network systems.
• Technical knowledge of both an on premise and cloud Windows environment.