IT Project Manager

Role: IT Project Manager

Duration: 12 Months

Location: Amersham - Hybrid

Rate: £650 Umbrella - UMB

Overview:

The Project Manager owns the project management and implementation for HCD solutions in Europe, including sales order review; project planning, technical design/layout, contractor interface, submission of documentation; resource coordination, installation execution and potential issues resolution. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business go.

Essential Responsibilities:

• Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors
• Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate
• Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
• Manage a network of resources (including contractors) in support of project execution.
• Take part in the writing of reports that describe the results of a project
• Participate in the development of proposals for projects
• Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
• Ensure that delivered products and services achieve highest quality and performance levels
• Negotiate change orders with the customers
• Professionally represent GE during all customer communications
• Lead a varied staff that will include employees, customers, partner companies, or subcontractors

Desired Characteristics:

• Previous experience in the software industry, preferably software services
• Previous experience in Cardio IT environment
• Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations
• Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication
• Demonstrated customer service experience working in a clinical environment
• Italian Speaking

Business Acumen:

• Utilizes business acumen and domain experience to advise the customer on critical success factors for the initiative at hand; continuously influences the customer to think ahead on what is needed to acquire, deploy, and utilize the solution. Engages and influences other business functions to deliver to customer success factors. Demonstrates empathy and drives actions based on customer situations and needs.
• Anticipates potential risks and obstacles and resolves proactively in order to ensure smooth project delivery. Maintains high levels of customer satisfaction across all projects. Addresses customer concerns quickly and effectively; at times, anticipates customer concerns before they become issues.