Graduate IT Support Engineer

We are working with a global engineering client based in Gloucester.  Supporting an international customer base, seeking a Graduate IT Technical Support Engineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity.

In your first few weeks in this IT Technical Support Engineer role, you can expect to:

• Manage and support IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment
• Respond to technical support calls from staff members or clients, providing effective communication to resolve issues promptly
• Test disaster recovery procedures to ensure business continuity

To apply for this IT Technical Support Engineer role, you will also require the following:

• The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance
• Possess and demonstrate excellent analytical skills
• Excellent communication skills, both written and orally
• A positive attitude with the ability to work within culturally diverse environments
• Able to travel internationally and domestically on occasions.

In return you will receive

• An  excellent remuneration package dependent on experience
• Working a  9-day fortnight, every other Friday off !
• Group Life Assurance
• Excellent pension and welfare package.
• Employee incentive plan
• Up to 12 days WFH.

If this full-time IT Technical Support Engineer job in Brockworth, Gloucester, inspires you, please contact Jonathan Lee Recruitment today. We would love to help you find your next role.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included