Team Administrator

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications

• Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience

• NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor

Experience

• Administrative experience, Experience of team working and versatility to take on a variety of tasks

• NHS administrative experience, Experience of handling confidential information, Supervision of staff, Experience of working with members of the public

Knowledge

• Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Powerpoint

• Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes

Skills and Abilities

• Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues, Excellent written communication skills, Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority, Excellent attention to detail, accuracy and organisational skills

• Ability to record accurate minutes of meetings and present to a high standard Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions

Personal attributes

• Friendly and approachable manner, Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems, Ability to be patient and tolerant especially when discussing complex information, Ability to be innovative and objective as well as logical in resolving problems, Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities

• Possess a willingness to learn, Ability to travel to diverse sites

Ability to manage

• Ability to maintain discretion and confidentiality at all times, Ability to plan and organise own workload without direct supervision

• Ability to cope with pressure during busy periods and act in a professional manner at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Exchange House

Canterbury

CT3 4NH

https://www.kentcht.nhs.uk/