Clinical Applications Specialist
Job summary
Do you want to make a positive difference in our digital delivery across the Group?
We have recently developed a groupwide Digital Service providing digital services across University Hospitals of Northamptonshire; Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual organisations and our approach to "do once for both" as set out in our Group Digital Strategy.
An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Specialist. The post holder will lead on the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to internal service level agreements. You will also be responsible for ensuring the successful delivery of application based projects such as new implementations and upgrades.
The ability to travel between the Kettering General and Northampton General Hospital sites will be a requirement.
Please be aware previous applicants need not apply.
Main duties of the job
As a Clinical Applications Specialist, you will:
- Lead on designated areas of responsibility to support the Clinical Applications Team Leaders to ensure system downtime is minimised and associated risks are mitigated.
- Lead on designated areas of responsibility towards the planning of improvements to ensure systems are reliable and resilient, and that robust arrangements for maintenance are in place and regularly reviewed.
- Using your specialist knowledge of these systems, workflows, diagnostic processes, and the legislative framework that surround their use, you will carry out investigations, analyse the presenting situation to ensure resolution of complex service issues / faults.
- Take the lead on configuration and build optimisation for new and existing clinical applications.
We are looking for a flexible, self-motivated and organised individual with a keen eye for detail and the ability to prioritise workload and deliver to deadlines.
You must be able to demonstrate analytical thinking and have the ability to work through problems to a resolution, with experience in communicating effectively with different stakeholders.
Working hours are Monday to Friday between 08:00 to 17.00 on a rota. The post holder will be expected to work flexibly to meet the demands of a 24/7 organisation, as well as occasionally work outside of the core working hours to support configuration changes and system upgrades. The post holder will participate in an on call service available to the Group.
About us
Kettering General Hospital NHS Foundation Trust (KGH) and Northampton General Hospital NHS Trust (NGH) formed a hospital Group; University Hospitals of Northamptonshire NHS Group on 1 July 2021. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual, whilst each Trust retains its sovereignty.
Our vision is important for our patients as it delivers the infrastructure that enables seamless care across pathways, preventing delays and putting them at the centre of their care with access to, and control over, their own electronic health records.
Our Excellence Values:
- Compassion
- Respect
- Integrity
- Courageous
- Accountable
Your contract will be with Kettering General Hospital, with responsibility and accountability across the Group Clinical Applications Team.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people.
Job description
Job responsibilities
For further information on the advertised role, please refer to the attached job description. The full person specification can be accessed within the same document.
Person Specification
Education, Training & Qualifications
- Educated to Degree education or equivalent level or equivalent experience
- Evidence of continuous personal and professional development.
- ITIL Certification or relevant experience or working in an ITIL environment
- Evidence of experience or qualification in one or more of the following: SQL / SQL Server, HL7 Interfaces, Reporting tools (e.g. Business Objects), Windows Server Administration
Knowledge & Experience
- Professional experience providing support for Clinical Applications
- Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.
- Experience of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
- Experience in contributing to the success of a multi-disciplinary team as effective team member
- Advanced systems development skills and technical knowledge across a broad range of clinical systems and software
- Experience of contributing to the development of policies and procedures.
- Understanding of NHS IT systems and services
- Knowledge of digital healthcare standards and NHS datasets and their relationship to coding, finance and commissioning
- Knowledge of clinical risk management policies and processes
- Experience of developing and executing testing plans
Skills
- Able to clearly manage priorities for self and contribute to those of team in order to meet targets
- Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
- Quality focused with an innovative approach and ability to solve complex problems
- Have experience of administering and supporting an organisational wide IT system
- Must be familiar with hospital environment and the role of EPR Systems in the clinical and business operation of the Trust
- High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills
- Competence in process analysis and redesign techniques
Key Competencies/ Personal Qualities & Attributes
- Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Kettering General Hospital NHS Foundation Trust
Address
Kettering General Hospital
Rothwell Road
Kettering
NN16 8UZ
https://www.kgh.nhs.uk/working-for-us
- Company
- Kettering General Hospital NHS Foundation Trust
- Location
- Kettering, United Kingdom NN16 8UZ
- Employment Type
- Fixed-Term
- Salary
- £37338.00 - £44962.00 a year
- Posted
- Company
- Kettering General Hospital NHS Foundation Trust
- Location
- Kettering, United Kingdom NN16 8UZ
- Employment Type
- Fixed-Term
- Salary
- £37338.00 - £44962.00 a year
- Posted