1st Line IT Support Technician

IT 1st Line Support Technician
This role will see you undertake 1st line IT support tasks, such as the following:

• Capturing, managing and completing IT support tickets
• Answering phone and providing support (can be remote desktop support)
• Research/Quoting/Ordering of IT equipment
• Updating and maintenance of IT equipment and networks
• Drop-off/Pick-up of equipment and supplies for multiple-departments
• Fault finding and diagnostics
• Hardware maintenance & upgrades
• Managing user accounts across various systems
• QA Testing of new systems

Experience & Skills Required
The successful candidate will demonstrate the following:

• Accurate data entry and administration skills
• Good communication skills; both verbal and written
• Extremely organised
• Experience in Windows & Mac OS
• Knowledge of Unix/Linux is preferable
• Ability to research problems independently and offer solutions
• Clean driving licence

Company:- This company is a leading UK training provider offering courses in M&E Safe Systems of Work, Electrical Installations, Legionella training and more. They are seeking an enthusiastic and passionate person to join their Digital team. A variety of projects with a small team allows team members to get involved and make a real difference in the company. 

Salary :- £25,000
Location :- Nether Poppleton
Hours: 8:45 – 5:30 Monday to Thursday & 8:45 – 5:00 Friday (1 Hour Lunch)
 
Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
 
For further information in relation to this opportunity please contact Elliott on;
Office: (phone number removed)
Mobile: (phone number removed)
Email: (url removed)