IT Support Apprentice
Are you passionate about technology and eager to launch your career in IT? We’re looking for a driven and enthusiastic IT Support Apprentice to join our dynamic team! If you're ready to turn your passion for tech into a thriving career, apply now and take the first step towards an exciting future in IT!
Role
As an apprentice, you’ll work at a company and get hands-on experience.
You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide technical support to end-users via phone, email, or in person
- Assist in troubleshooting hardware and software issues, escalating complex problems as necessary
- Install and configure computer systems, software, and network devices
- Set up and maintain user accounts, passwords, and permissions on various systems
- Perform regular system updates and software patches
- Assist with network maintenance and monitoring
- Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure
- Document issues, resolutions, and any actions taken in support logs
- Provide training and guidance to end-users on basic software, hardware, and IT best practices
- Collaborate with the IT team to ensure smooth and efficient daily operations
- Take part in projects to improve systems, software, and processes
- Maintain and manage hardware inventory, including computers, printers, and other IT equipment
- Assist with data backup and recovery procedures
Training
Full level 3 Information Communications Technician Apprenticeship Standard.
A permanent position may be on offer upon successful completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LEARNING FOR FUTURES LTD
- Working Week
- Monday to Friday 8.30am - 5pm.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th May 2025
- Start Date
- Monday, 2nd June 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Initiative
Qualifications
- Maths and English GCSE or equivalent, grade 4-9 (Desired)
About the Employer
LEARNING FOR FUTURES LIMITED
Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.
- Company
- LEARNING FOR FUTURES LIMITED
- Location
- St. Peters House, Church Hill, Birmingham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 to £25,396.80 a year
- Posted
- Company
- LEARNING FOR FUTURES LIMITED
- Location
- St. Peters House, Church Hill, Birmingham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 to £25,396.80 a year
- Posted