Business Analyst

Our client is a leading organisation seeking a talented Business Analyst to join their global IT team. This is a fantastic opportunity to work closely with digital service operations and product management teams to drive impactful changes and enhance their digital platform. Permanent role, hybrid working 2-3 days in the office.

Key responsibilities as the Business Analyst but not limited to:

• Articulate business requirements through functional specifications and Agile user stories.
• Own and optimise the Business Operating Model across functional areas.
• Serve as the Subject Matter Expert for project and operations teams, enhancing business processes.
• Proactively identify and address delivery risks.
• Understand strategic business needs and plans for growth.
• Analyse technical systems and business models to improve IT products and services.
• Maintain strong relationships with key stakeholders across regions and functions.
• Source and implement new business technologies.
• Collaborate with architects and SMEs to define technological solutions.
• Produce reports on application development and implementation.
• Conduct A/B tests and analyse data to guide business decisions.

Skills and experience required as the Business Analyst:

• Extensive experience as a Business Analyst or Senior Business Architect.
• Proven experience with standard e-commerce products is essential.
• Familiarity with curating website content and managing CMS platforms.
• Understanding of PIM systems is required; direct working experience is not necessary.
• Knowledge of how different components in e-commerce platforms integrate with ERP systems.
• Familiarity with APIs, database queries, and other technical concepts is important.
• Experience in Business Process Reengineering or Transformation Programmes.
• Excellent communication and interpersonal skills, capable of articulating complex concepts.
• Full project lifecycle experience with knowledge of various methodologies, including Agile and Waterfall.
• Creative problem solver with strong analytical skills.
• Knowledge of packaged ERP systems, particularly in finance and supply chain (experience with Microsoft Dynamics 365/AX preferred).

This is an exciting opportunity to become a key player in the IT team to help shape the future of the digital landscape!