IT Manager/IT Support Manager (Outside IR35)

Job Responsibilities/Skills Required

• Reporting to the firms IT Director, you will be responsible for managing a team of 4 IT Support Analysts, whilst providing hands-on technical support for all UK offices.
• You will be expected to assist the support team in their duties, providing 1st/2nd/3rd line support, via email/phone, in-person and remotely.
• Assist the Senior IT Engineer in managing the desktop/infrastructure projects.
• Maintain 3rd party and vendor relationships.
• Experience supporting a Microsoft Cloud/On-prem environment - Active Directory, Exchange Online, Azure, Azure AD, Intune, Teams
• Knowledge of Networking Protocols & - DNS/VPN's/Switches/Routers/Firewalls/VLAN's/Cisco Meraki - Wi-Fi
• Some experience of virtualisation & Servers helpful.
• Help manage the firms' IT policies & procedures and contribute to service improvement where possible.
• Manage the firm's IT Assets
• Assist in the employee hiring process, professional development of staff and employee appraisals.
• Deputise for the IT Director when required.

This role offers hybrid working - 3 days onsite/2 days WFH. These could be different days each week and some flexibility is required. This is an Outside IR35 contract.