Service Transformation Manager (XN08)

Job summary

Planned Interview Date:15/07/2024

We are looking for a Service Manager to join the Trust's Occupational Health Team for a period of 9-12 months to provide maternity leave cover. Our Trust has a strong commitment to the Health and Wellbeing of our employees and, as a Service Manager you will be joining a supportive team that will be at the centre of improving the lives of our staff.

Excellent communication and team working skills together with a strong commitment to improvement and service development are essential with a drive to deliver services differently with an ability to challenge old ways of thinking and the ambition to continuously improve the service.

We are committed to delivering the best service for LTHT staff and that means that there are exciting opportunities for individuals who are seeking the opportunity to work in new and innovative ways. The Occupational Health Team are using the Leeds Improvement Method to deliver significant change to the services we provide and are seeking an individual who is committed to delivering continuous improvement within teams. Over the next 12 months we will be introducing a new IT system, so we are particularly interested in digitally confident applicants. A strong operational background and experience of managing capacity and demand is essential.

Main duties of the job

The Service Manager will manage a complex programme of inter-dependent projects across the OH Service to ensure development of financially affordable solutions to capacity and quality constraints. This will enable the development, delivery and maintenance of all targets, activity plans and maximisation of data capture and coding efficiencies. Working in partnership with clinical staff, external clients managers and users, the post holder will lead the redesign of services and business processes, and be responsible for facilitating the involvement of all stakeholders to ensure timescales are met and service benefits realised. The Service Manager will ensure that robust activity and financial management systems are in place during the planning period to maintain business continuity. Specifically, the post holder will line manage the Business Manager, ensuring that operational and access targets are met, and take the lead in developing effective business processes and systems within the department to enable the sustained delivery of key operational targets.

About us

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.