Systems Administrator
Job summary
Leeds Teaching Hospital Trust (LTHT) are looking for an experienced and dynamic Systems Administrator to join the Digital Informatics Team (DIT).
This role will be responsible for the Administration of multiple clinical systems used trust wide, providing support to clinical teams through the management of system access as well as the investigation and resolution of issues.
The role will require excellent interpersonal and communication skills through a variety of different methods, together with the ability to prioritise and manage a busy workload.
Experience of working with Clinical Systems is essential.
Main duties of the job
The Candidate Will:
Support system users of all grades and disciplines in the workplace.
Liaise with system suppliers and Trust IT staff for fault/incident reporting/resolution.
Devise & write new procedures and processes
Configure and develop clinical systems.
Provide End User support for multiple clinical systems in use both within the Trust and regionally.
Manage System Upgrades from User Acceptance Testing through to deployment to the Live environment.
Provide cross cover support for a number of other Trust Clinical Systems under the remit of the Digital Systems Manager and the Digital Systems Support Team.
Opportunities:
Join a dynamic team and help provide a critical service at LTHT.
Work within a professional, dedicated, and passionate team who are dedicated to improving IT services for users at LTHT.
Work collaboratively with technical teams to innovate and improve clinical applications delivered to LTHT.
Learn and develop new and existing skills.
About us
DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.
DIT look after the Trusts information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. Its an exciting time to join us, as we offer varied and rewarding opportunities.
Wed love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.
Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification
Person Specification
Skills & behaviours
- Ability to work collaboratively with a wide range of stakeholders to assess and analyse service requirements;
- identifying, expertly analysing and prioritising areas of system development to aid delivery of LTHT services, improve performance and support service improvements.
- Excellent communicator (both verbal and written), able to use appropriate language and terminology to liaise with all levels and grades of staff.
- Analytical, problem solving and facilitation skills.
- Ability to lead Service Management Board meetings with a range of staff/stakeholders present.
- Professional, self-starter and able to self-direct work.
- Able to work under pressure and to agreed timescales.
- Diplomatic, self-motivated and enthusiastic with a professional attitude.
- A good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department.
- Willingness to undergo all training requirements necessary for the post.
- Organisational skills and problem-solving ability.
- Ability to analyse data and produce reports and advise on missing data.
- Ability to compile audit data and analyse outcomes.
- Ability to deliver training to staff members in the use of systems, applications and procedures.
- Ability to review, analyse, interpret and compare a range of options/requirements.
- Good presentation skills and ability to present complex, technical or sensitive information to groups for consideration or review.
Qualifications
- Degree level IM&T or equivalent experience.
- Evidence of continued professional development.
- Project Management qualification, or equivalent experience.
- ITIL Foundation.
Experience
- Experience of working with clinical applications.
- Experience and ability to work with services to deliver an operational service and meet service requirements.
- Advanced computer literacy and willingness to further computer skills.
- A good understanding of policies and procedures regarding Information Governance.
- Experience in the IT industry.
- Specialist knowledge of the user service, procedures and protocols.
- Project management experience, either leading on projects or being part of a project.
- Experience of MS Office Suite.
- Experience creating Standard Operating Procedures and/or user guides.
- Experience of working within an ITIL environment.
- Experience of change management, collating, logging and managing change requests.
- Experience of providing customer service through a variety of communication methods.
- Experience of undertaking testing on systems and applications to deliver successful upgrades.
- Experience of working within the NHS.
- Experience working with external suppliers, including incident/fault reporting and investigation and raising service requests.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
https://www.leedsth.nhs.uk/
- Company
- Leeds Teaching Hospitals
- Location
- Leeds, United Kingdom LS9 7TF
- Employment Type
- Permanent
- Salary
- £29970.00 - £36483.00 a year
- Posted
- Company
- Leeds Teaching Hospitals
- Location
- Leeds, United Kingdom LS9 7TF
- Employment Type
- Permanent
- Salary
- £29970.00 - £36483.00 a year
- Posted