Application Analyst
Job summary
An opportunity has arisen for an Application Analyst to join the Applications Team providing user support to a range of clinical and administrative systems.
Our Digital Service teams support both London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust in North West London. Our role includes coordinating support across both Trust's systems. This post will give you an ideal platform to widen your knowledge and experience of a wide range of systems.
Main duties of the job
The role is responsible for ensuring that the clinical systems are administered, maintained, configured and trained out in a way that meets the Trusts' ongoing needs, both in Community and Acute Services.
You will be based at either Northwick Park Hospital, Ealing Hospital or Hillingdon Hospital but may be required to work for occasional periods at any site including Central Middlesex Hospital and Mount Vernon Hospital.
You will be required to provide guidance for all staff on how to gain access to the system and will assist Senior Application Managers in liaising with clinical and operational staff to ensure that our applications are used to their maximum capacity. Your duties will range across configuration, training, data quality as well as general user support.You will need to have a methodical approach to your tasks, to be enthusiastic about change and the processes around change and release management. You will need to be a good communicator, as you will be meeting clinical, clerical and management staff from different departments in your day to day duties.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibilities of the job, please see the attached the Job Description and Person Specification
Person Specification
Qualifications
- Qualified to degree level or NVQ Level 4 or equivalent skills, knowledge or experience in a relevant field
- Track record of continuous professional development
- ITIL Foundation or above
- SQL qualification
- Training qualification
Knowledge
- Experience in supporting end-users with Digital Applications in a healthcare setting
- oDemonstrable experience working within customer-focused teams and project work streams to achieve shared goals
- Knowledge of clinical and administrative processes in use across the NHS
- Knowledge of clinical and administrative processes in use across the NHS
Skills
- Excellent written and verbal communication skills
- Excellent interpersonal skills with the ability to interact appropriately with staff at all levels (clinical and non-clinical)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
London North West Hospitals NHS Trust
Watford Road
Harrow
HA1 3UJ
https://www.lnwh.nhs.uk
- Company
- London North West University Healthcare NHS Trust
- Location
- Harrow, United Kingdom HA1 3UJ
- Employment Type
- Permanent
- Salary
- £32720.00 - £39769.00 a year
- Posted
- Company
- London North West University Healthcare NHS Trust
- Location
- Harrow, United Kingdom HA1 3UJ
- Employment Type
- Permanent
- Salary
- £32720.00 - £39769.00 a year
- Posted