Road Freight Forwarding Logistics Apprentice

What we offer:

An apprenticeship lasting 18 months within Metro’s operational departments dealing with global freight logistics (in the right circumstances there may be the opportunity to work in more than one area of the business).
The chance to learn about what it takes to be a logistics professional and move freight around the world.
A level 3 apprenticeship International Freight Forwarding Specialist qualification with support from a training provider, who will also provide learner support.
All fees for training will be paid for.
Annual equivalent salary of £19,000. With a pay review after six and twelve months. Rising to an annual salary of £25,000 upon successful completion of the apprenticeship.
A mentor within the department to provide day-to-day support and guidance.
Access to the Metro Training Team for initial induction and on-going training.

JOB ROLE:

·         Using internal systems to create documentation that will enable the freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:

• Creating and updating freight bookings.
• Raise customs documentation to ensure the freight can move from country to country.
• Collate all documents and distribute them to customers and carriers, as required.
• Preparing and processing of invoices.
• Deal with customer requests and queries by telephone and email quickly and efficiently by passing them on to the appropriate colleagues in the department.
• Contacting customers directly to advise them of planned shipment details.
• Communicate with departmental colleagues and other Metro staff, ensuring that the messages are clear precise and effective.
• Accurate & timely reporting to department manager.
• Take ownership of your training and development so you can continuously improve and develop the skills required by junior freight forwarder.

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Ability to prioritise tasks
• Interest in Freight
• Drive to succeed

• 5 GCSE’s including Maths and English GCSE or equivalent, grade A*-C/ 4-9 (Essential)