IT PMO Manager

Role Profile: Technical PMO Manager
Job Title: Technical PMO Manager
Location: Warrington
Reports To: Chief Digital and Information Officer (CDIO)
Salary: £55,000 to £60,000 (plus car)
  
Purpose of Role
The Technical PMO Manager is responsible for the strategic oversight and management of the Project Management Office (PMO) with a focus on technical projects. This role ensures the successful delivery of key IT initiatives by implementing best practices, optimising resource allocation, and maintaining alignment with business objectives.
  
Key Responsibilities
  
Technical Portfolio Management:

• Ø Develop and maintain the IT project portfolio, ensuring alignment with the organisation’s strategic goals and technical requirements
• Ø Prioritise technical projects based on business value, resource availability, and risk assessment
• Ø Provide regular portfolio status updates to senior management and stakeholders

Governance and Standards:

• Ø Establish and enforce project management standards, methodologies, and best practices (e.g., Agile, Waterfall, PRINCE2) tailored to technical projects
• Ø Develop and maintain PMO policies, procedures, and templates to ensure consistency and quality across technical projects
• Ø Conduct regular audits and reviews to ensure compliance with established standards

Resource and Capacity Management:

• Ø Allocate technical resources effectively across projects, ensuring optimal utilisation and balancing workloads
• Ø Monitor resource capacity and demand, adjusting as necessary to meet project needs
• Ø Collaborate with HR and department heads to address resource gaps and develop talent pipelines

Risk and Issue Management:

• Ø Identify, assess, and mitigate risks associated with technical projects, ensuring proactive issue resolution
• Ø Develop and maintain a risk management framework, including risk registers and mitigation plans
• Ø Facilitate risk workshops and training sessions for project teams

Performance Monitoring and Reporting:

• Ø Track and report on project performance metrics, including scope, schedule, budget, and quality
• Ø Develop and maintain dashboards and reports to provide real-time visibility into project status
• Ø Conduct post-project reviews and lessons learned sessions to identify areas for improvement

Stakeholder Engagement and Communication:

• Ø Collaborate with business leaders and project managers to ensure stakeholder needs are met and expectations are managed
• Ø Facilitate regular communication and reporting to stakeholders, including status updates, risk assessments, and performance metrics
• Ø Act as a liaison between the IT department and other business units, fostering a collaborative environment

Continuous Improvement:

• Ø Drive improvements in project management processes, tools, and techniques to enhance efficiency and effectiveness
• Ø Stay current with industry trends and best practices, incorporating relevant innovations into the PMO
• Ø Lead initiatives to enhance project management maturity within the organisation

Training and Development:

• Ø Provide training and support to project managers and teams, fostering a culture of excellence in project management
• Ø Develop and deliver training programs on project management methodologies, tools, and best practices
• Ø Mentor and coach project managers, helping them to develop their skills and advance their careers

Skills and Qualifications

Education: Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, Project Management, or relevant experience
Relevant certifications (e.g., PMP, PRINCE2, Agile) are highly desirable
Experience: Extensive experience in project management, with a proven track record of managing complex technical IT projects and leading a PMO
Demonstrated experience in portfolio management, governance, and resource management.
Technical Expertise: Strong technical background with knowledge of IT infrastructure, software development, and systems integration
Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello)
Leadership: Strong leadership and team management skills, with the ability to inspire and motivate project teams
Experience in leading cross-functional teams and managing multiple projects simultaneously
Communication: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
Strong presentation and facilitation skills, with the ability to convey complex technical information clearly and concisely
Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Ability to analyse technical requirements and translate them into actionable project plans.
Organisational Skills: Exceptional organisational and multitasking abilities, with a keen attention to detail
Ability to manage competing priorities and meet deadlines in a fast-paced environment.
Adaptability: Ability to thrive in a dynamic environment and adapt to changing circumstances
Resilient and able to maintain composure under pressure
Personal Attributes: Proactive: Takes initiative and is able to anticipate and address project challenges
Collaborative: Works effectively with diverse teams and stakeholders, fostering a collaborative environment
Strategic Thinker: Able to see the big picture and align project outcomes with business goals
Resilient: Maintains composure and effectiveness under pressure, adapting to changing circumstances
  
Key Performance Indicators (KPIs)

• Ø Successful delivery of technical IT projects (on time, within budget, meeting requirements)
• Ø Alignment of project outcomes with business objectives
• Ø Stakeholder satisfaction and engagement levels
• Ø Efficiency and effectiveness of project management processes
• Ø Continuous improvement in project management practices