Team Administrator

Job summary

An exciting opportunity has arisen within the Liaison Mental Health Team based at Royal Shrewsbury Hospital.

The post holders will provide a varied range of administrative duties and act as a focal point for communication. Excellent interpersonal and communication skills (both written and verbal) are essential, as is an ability to organise and prioritise their own workload to react quickly to changing situations. Strong IT skills are vital so applicants should evidence their experience of using data basis and Microsoft Outlook, Excel and Word on their application.

Training will be given to support your journey within the service, along with 1:1 supervisions & appraisals. We also support ongoing development opportunities if you wish to progress with your career, in-house training and NVQ's available.

Main duties of the job

Key Responsibilities

• To be the first point of telephone contact for staff at RSH making referrals to the team. Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.
• To organise own workload using independent judgement to prioritise required tasks and duties.
• To provide confidential administrative and organisational support to all staff
• To maintain outlook calendars.
• To use a range of office machinery including the use of computerised data systems and word processing facilities.
• To open, sort and distribute mail ensuring that urgent mail receives appropriate attention.
• To carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies.
• To support the team/ manager in organising the administrative function of the team.
• To process referrals to the team and update patient files as and when required.
• To take minutes of meetings, transcribe minutes and distribute to team members
• To undertake such other duties as may be required.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by

Supporting your career development and progression.

Excellent NHS Pension scheme

Generous maternity, paternity, adoption leave

Options for flexible working

Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.

Extensive Health and Wellbeing support and resources

If you work in our community teams, we pay for your time travelling between patients.

Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary sacrifice bikes up to £2k

Free car parking at all trust sites

Free flu vaccination every year

Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.