Digital Operational Lead
Job summary
It's an exciting time for Moorfields, our current priorities include building a new hospital (Oriel), introducing an EPR and moving towards the future eye care pathway.
Our organisational strategy sets our purpose in working together to discover, develop and deliver excellent eye care, sustainably and at scale.
We have a bold set of ambitions within our organisational strategy to deliver transformed eye care through digital innovation, and to provide a sector-leading digital front door for all patients to access our services.
Over the next five years we will deliver our strategic vision through our excellence portfolio, made up of five core programmes of work. We are making significant headway on a number of projects which will support this outcome, most notably (but not exclusively):
- Implementing a single point of access for referrals, through a telemedicine unit
- Implementation of an EPR
- Optimising our patient portal, implementing digital letters, digital remote consent and digital pre-operative assessment
- Embedding asynchronous and virtual appointments across clinical services
Main duties of the job
Evidence has shown that a lack of operational knowledge and understanding when designing and implementing digital services can cause projects to fail, de-rail or not realise the benefits they were intended to. The Digital Operational Lead will provide a critical liaison role on major digital projects such as implementing an EPR between the operational teams, and the technology/IT teams.
As well as being the operational lead for digital delivery, the Digital Operational Lead will be accountable for a range of services under the heading of "digital clinical services". The post holder will provide management responsibility to digital teams, such as members of the EPR team, as they emerge, including HR management, financial management, and performance management.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
Salary including High-Cost Area Supplement
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
To advise and support the Divisional Manager to achieve the following objectives:
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Assessing and providing guidance on digital system design, particularly in relation to;
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piloting to provide proof concept
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operational workflow
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clinical safety planning
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delivery of benefits
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Oversee and provide direct input into communication and engagement plans and content in relation to operational staff and operational readiness for EPR
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Provide assurance to the Excellence Portfolio Board on the Operational Readiness of the organisation for EPR go-live
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Actively engage in the development and sign-off of Standard Operating Procedures (SOP) for core workflows
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Lead the operational delivery of the EPR system go live
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Lead on the realisation of benefits from digital change, including monitoring and ensuring delivery of benefits.
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Deputise for the divisional manager as and when required
Person Specification
Knowledge & Skills
- Strong stakeholder management skills with ability to engage in constructive challenge
- Understands complex healthcare environment
Experience
- Deep and extensive track record using multiple delivery frameworks e.g. agile, waterfall, lean.
- Portfolio manager with a strong background of portfolio Governance and methodology including defining and managing plans and roadmaps.
Education
- Educated to degree level and qualified in programme and project management methodologies.
- Masters level qualification
- Recognised project management qualification (e.g. Management of Portfolios (MoP), PRINCE2 Practitioner; MSP; APMP/PQ level, agile certification)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Moorfields Eye Hospital NHS Foundation Trust
Address
Moorfields Eye Hospital, City Road
162 City Road
London
EC1V 2PD
https://www.moorfields.nhs.uk/work-for-us
- Company
- Moorfields Eye Hospital NHS Foundation Trust
- Location
- London, United Kingdom EC1V 2PD
- Employment Type
- Fixed-Term
- Salary
- £78163.00 - £88884.00 a year
- Posted
- Company
- Moorfields Eye Hospital NHS Foundation Trust
- Location
- London, United Kingdom EC1V 2PD
- Employment Type
- Fixed-Term
- Salary
- £78163.00 - £88884.00 a year
- Posted