IT Support Assistant

Primary Purpose of Position:

installation, configuration, and maintenance of all IT equipment & systems.

Support employees with any IT issues and find resolutions

The Role:

• Installation, configuration, and maintenance of all IT equipment & systems across different sites.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• Setting up and modifying users accounts.
• Repairing and replacing IT equipment as necessary.
• Setting up and testing new technology.
• Possibly training other employees to improve their understanding of IT systems and equipment.
• Reasonable duties as required

The ideal candidate should have:

• Computer Science / Computing HNC Standard of education
• Proficient with a range of Microsoft applications
• Customer-centric approach and a can-do attitude.
• Basic networking knowledge
• Passion for technology and a strong desire to learn
• Knowledge of Windows OS environments
• Good communication skills
• Happy to work on their own initiative or as part of a team
• Hands on and proactive approach
• Be a Team Player

If you are interested in this role please apply and register your interest today.