IT Logistics Support Technician

Job description

Job responsibilities

• To Co-ordinate and schedule logistics collections in the geographical area covered by AGEMs business.
• To upgrade and administer builds with the build team.
• To manage disposal levels and arrange for collection of redundant items with the approved 3rd party disposal company.
• Ability to work effectively as part of a team and build and maintain constructive relationships with a broad range of internal and external stakeholders.
• Accuracy and excellent attention to detail.
• Good oral and written communication skills
• Being proactive and able to make decisions or escalate issues when required.
• Adaptable to different situations.
• Self-motivation and driven to learn new technologies and skills.
• Maintaining an accurate inventory of IT hardware imaged and deployed in the organisation.
• To prioritise and manage PC and laptop imaging requirements ensuring that they are created within agreed timescales and in accordance with IT policies and procedures.

Person Specification

Qualifications

• Educated to GCSE grade C or above or equivalent (including English and Maths).
• A level/advanced apprenticeship level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

• Achieved Grades/Experience
• Evidence of continued professional development.

Knowledge

• Demonstrable experience working in an IT environment and with computerised data systems.
• Experience working in an environment where confidentiality needs to be maintained, and information governance requirements apply.

• Experience in supporting internal or external customers.
• Experience in an NHS IT department.
• Experience with Microsoft Active Directory.
• Experience with Microsoft Deployment Toolkit (MDT).

Skills

• Clear communicator with good writing, data entry and telephone skills.
• Ability to work effectively as part of a team.
• Problem-solving skills.

• IT remote control software.
• A desire to expand IT knowledge and skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

NHS Arden and Greater East Midlands Commissioning Support Unit

Address

Ilkeston Hospital

Ilkeston Community Hospital

Ilkeston

DE7 8LN

https://www.ardengemcsu.nhs.uk/