Business Support Officer

Job summary

This is an exciting opportunity to join the growing CDIO Office team whose primary role is to support the Digital, Data and Technology Services directorate at NHS Blood and Transplant (NHSBT). NHSBT is responsible for supplying enough safe blood to hospitals in England and North Wales and providing tissues and solid organs to hospitals across the UK. As part of an organisation dedicated to saving and improving lives, you have the opportunity to contribute to this important service. In this unique role you will get to use both your administrative and data management skills. The role suits those who love to use their initiative but are happy to ask for guidance when necessary and relish the opportunity to take ownership of their deliverables. Communication skills and being organised with a high attention to detail is key to this role, these skills will be needed to provide quality directorate support, resolve issues and work to deadlines.

Main duties of the job

In this you will be responsible for assisting the CDIO office execute a number of critical cross Directorate processes by providing comprehensive administrative support. Your responsibilities will include: Management of the administrative function of the CDIO Office. Leading on internal communications to & on behalf of the DDTS directorate Collection and analysis a wide range of data relating to DDTS systems, plans and performance. To report on the data through a variety of media in an effective and meaningful way, including advising on the limitations of the existing data. Co-ordinate and promote D&I initiatives across the directorate. Working autonomously, exercising a high degree of independent judgement and initiative, be able to work under pressure, maintaining accuracy and with the ability to manage, prioritise and re-prioritise their own workload. Development of successful working relationships with the Assistant Director of Programme and Project Delivery, the DDTS SMT (Senior Management Team), all DDTS Directorate members and key stakeholders, which will require tact, discretion, excellent communication skills, independent judgement, and initiative to achieve the desired outcome. Occasionally, you will be required to travel to other NHSBT sites and attend conference events. Some events may necessitate an overnight stay, for which you will receive prior notice.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.