IT Operations Engineer
Job summary
This is your chance to play your part in saving lives using your extensive knowledge of IT systems. Working in a small team of Operational Shift Engineers with a diverse knowledge set across Network/Security and Server/Storage infrastructure, youll support the development and delivery of our IT Operational strategy. Youll make sure everything runs smoothly every day with a meticulous, methodical approach to the operational maintenance and patching for our entire ICT estate. In fact, youll be the one to lead and manage any trouble shooting or technical issues, quickly finding the most effective solutions. Understandably, youll make data protection and security a top priority in everything you do, incorporating system backups, cross-site data replication and managing offsite storage.
This is an excellent opportunity to take your expert knowledge of complex IT systems to a whole new level, and, in doing so, enable people in need to benefit from life-saving operations and treatments. Put simply, a chance to improve patients lives and yours.
Main duties of the job
In this role you will be responsible for the provision of Incident Management and effective day-to-day management of National IT Systems, working with other functions internal and external to IT in order to meet agreed Service Level Agreements. Your responsibilities will include: Management, troubleshooting and ownership of technical issues which impact on IT Service, meeting Service Level Agreements and liaising with appropriate staff internal and external to IT as appropriate. Undertaking systems maintenance tasks on a daily basis and execution of routine change as documented in system runbooks. Ensuring that all IT Services run in configurations that guarantee continuity of service in the event of one or more system failures, guided by the Senior Operations Shift Engineer and Operations Shift Manager. From time to time you may be required to travel and spend time away from base, which will involve working irregular hours and overnight stays, with prior notice.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.
Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.
Person Specification
Qualifications
- Degree in relevant discipline or equivalent qualification or experience.
- Extensive experience in one of the relevant IT fields (Infrastructure / Networks)
- Postgraduate diploma in relevant discipline, or equivalent qualification or experience.
- Demonstrates commitment to own continued professional development (CPD)
Experience
- Experience of managing service provision within a diverse IT infrastructure.
- Experience of managing rollouts of new software and hardware within a Data Centre environment.
- Specialised knowledge of server operating systems. (Windows 2016-2022 / Linux Oracle and Redhat)
- Specialised knowledge of Cloud-hosted environments (Azure and Oracle Cloud)
- Specialised knowledge of Cisco Hyperconverged infrastructure.
- Specialised knowledge of application delivery via Server Based Computing, or Thin client infrastructure.
- Experience of delivering data storage solutions using appropriate technologies.
- Experience of managing largescale network environments.
- Extensive knowledge and experience of Microsoft Office products
- Experience of presenting complex technical information to technical and non-technical audiences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Blood and Transplant
Address
NHSBT
500 North Bristol Park, Northway
Bristol
Somerset
BS34 7QH
https://www.nhsbt.nhs.uk/
- Company
- NHS Blood and Transplant
- Location
- London, United Kingdom NW9 5BG
- Employment Type
- Permanent
- Salary
- £46148.00 - £52809.00 a year
- Posted
- Company
- NHS Blood and Transplant
- Location
- London, United Kingdom NW9 5BG
- Employment Type
- Permanent
- Salary
- £46148.00 - £52809.00 a year
- Posted