Information & Intelligence Assistant
Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
The ideal candidate will have a good standard of computer literacy including experience of Microsoft Word, Excel and Access. They will be responsible for evaluating and processing allegations of fraud, maintaining workflow within the intelligence database and dealing with email queries from internal and external stakeholders. There will also be ad-hoc tasks such producing statistics and retrieving data from the intelligence database.
Ideally, they will have experience of interrogating databases and an understanding of how to query information held within a database but it is not essential.
Potential applicants can contact Mark Dawson at mark.dawson@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held 17th/18th July 2024.
Main duties of the job
Supporting and administrating research, the collation of information and the development of intelligence. Contributing to a range of research, intelligence and loss analysis projects aimed at informing the development of coherent crime strategies. Supporting the development of a robust and effective information and intelligence capability, to ensure that NHSCFA is intelligence-led.
The post holder will be required to have a NPPV3.
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
Regularly utilise and develop the databases used by the Unit to create information and statistical reports.
Being responsible for periods of data inputting, retrieving, and presenting data.
Validating information by making routine checks of internal and external information.
Maintaining both manual and electronic filing systems in a methodical and structured manner.
Developing an understanding of the frameworks and policies relating to NHS business as may be required for the development and management of loss analysis exercises and research projects that focus upon them.
Interviewing patients/third parties over the telephone, employing discretion and providing necessary re-assurance to facilitate their co-operation and deliver the best possible information picture.
Please see full Job Description and Person Specification.
Person Specification
Knowledge and Experience
- Accurate collation of detailed, complex, and sensitive information or data.
- Good standard of computer literacy including experience of using Microsoft Word, Excel, and Access, together with standard keyboard skills.
- The ability to interpret information, solve varied problems to identify straightforward solutions. The ability to produce accurate and concise written material.
- The ability to interrogate databases to find and accurately report information and basic statistics.
- The ability to work independently with little or no supervision and as part of a team.
- The ability to work with flexibility and in an accurate and precise manner.
- Experience of working in a criminal intelligence environment.
Specialist Knowledge
- The ability to use IT for information gathering and research from open sources.
- Experience in telephone skills and an ability to collect detailed complex and/or sensitive information.
- An understanding/awareness of the importance of tackling fraud in the public sector.
- A demonstrable understanding of the structure and function of the NHS and wider health group. Knowledge of confidentiality and the Data Protection Act.
- Knowledge of the Criminal Procedures Investigation Act 1996.
- Awareness of anti-fraud and corruption legislation.
- Working knowledge of intelligence databases (iBase).
Qualifications
- Educated to at least 'A' level standard or NVQ Level 3 in relevant subject or significant equivalent experience.
- An accredited Counter Fraud Specialist or equivalent qualification
Communication Skills
- Well-developed interpersonal skills and the ability to communicate effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Counter Fraud Authority
Address
NHSCFA, Citygate
Gallowgate
Newcastle upon Tyne.
NE1 4WH
https://cfa.nhs.uk/
- Company
- NHS Counter Fraud Authority
- Location
- United Kingdom NE1 4WH
Hybrid / WFH Options - Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted
- Company
- NHS Counter Fraud Authority
- Location
- United Kingdom NE1 4WH
Hybrid / WFH Options - Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted