Infrastructure Engineer
Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
We are excited to offer an opportunity for an enthusiastic, skilled and experienced Infrastructure Engineer to join our dynamic team. In this pivotal role, you will collaborate with an existing Infrastructure Engineer and technical Infrastructure Manager to support business-as-usual activities and play a crucial role in the development and support of the infrastructure.
As part of a small, agile team, your ability to adapt and support various areas of the business and technology will be crucial. This role is ideal for someone who thrives in a fast-paced, innovative environment and is eager to contribute to major projects that impact the entire organisation. If you are passionate about making a significant impact and looking for a challenging yet rewarding opportunity, we would love to hear from you.
Potential applicants can contact Jamie Pearson at jamie.pearson@nhscfa.gov.ukfor an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held on 27.01.2025.
Main duties of the job
The NHSCFA Technology function develops, secures, supports, and operates systems in support of NHSCFA operations. Business critical back-office and internet deployed digital applications are provided to support NHSCFA business streams.
The Infrastructure Engineer is a key role within the NHSCFA Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers.
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
As an Infrastructure Engineer, you will support the Infrastructure Manager to deliver innovative ICT projects, support, and develop the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery framework. Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure / network environment, including design and run cost optimisation.
Please see full Job Description and Person Specification
Person Specification
Knowledge and Experience
- Proven experience in developing and implementing and supporting a range of ICT solutions and design strategies in a multi supplier environment.
- Proven ability to undertake detailed analysis of technical designs and provide the business with technical assurance of supplier designs and proposals.
- Substantial knowledge and experience in supporting a wide range of ICT Services including Server Infrastructure, data networks.
- Experience of building appropriate and effective business relationships across the organization and with suppliers and partners, facilitating collaboration between stakeholders who have diverse objectives.
- Experience of implementing and executing policies aligned to strategic plans.
- Experience of influencing the allocation and management of resources appropriate to assignments
- Significant experience in supporting and troubleshooting complex ICT Solutions
- Significant experience of delivering improved outcomes for internal and external customers, using technology, creative approaches and passion to deliver improvements.
- ISO20000 Service Management or ISO27001 Security management standards.
- Intermediate ITIL Service Management knowledge and Experience
Specialist Knowledge
- Infrastructure services including Microsoft Azure, Microsoft Server, VMWare, Active Directory, DNS, DHCP, GPO, PowerShell
- Network/firewall technologies
- Microsoft products & technologies - Azure/Intune/Active Directory, Office 365, Exchange Online, and SharePoint
- Microsoft System Centre Configuration Management (SCCM) administration
- SAN and NAS storage administration
- Optimisiation of digital cloud-based solutions
- Team and Line Management, including staff development
Qualifications
- Degree level qualification or equivalent experience in managing and developing complex ICT Infrastructure / Systems Industry Recognised Qualifications e.g. Microsoft OR Significant demonstrable experience over a number of years in at least two of the following: Infrastructure service/system Architecture management of a significant ICT implementation Knowledge and experience of network/firewall technologies Knowledge and experience of MS Teams Phone System
- Microsoft Designing Azure Infrastructure Solutions (AZ-305)
- Microsoft Azure Academy: Infrastructure and Networking
- Microsoft Implementing Azure Infrastructure Solutions
- Microsoft MCSE Cloud Platform and Infrastructure (Azure)
- Experience of working in an agile environment
- ITIL v4 Foundation level
- Prince 2 Foundation Level
Communication Skills
- Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences.
Employer details
Employer name
NHS Counter Fraud Authority
Address
1st Floor, Citygate
Gallowgate
Newcastle Upon Tyne
NE1 4WH
https://cfa.nhs.uk/
- Company
- NHS Counter Fraud Authority
- Location
- Newcastle Upon Tyne, United Kingdom NE1 4WH
Hybrid / WFH Options - Employment Type
- Fixed-Term
- Salary
- £46148.00 - £52809.00 a year
- Posted
- Company
- NHS Counter Fraud Authority
- Location
- Newcastle Upon Tyne, United Kingdom NE1 4WH
Hybrid / WFH Options - Employment Type
- Fixed-Term
- Salary
- £46148.00 - £52809.00 a year
- Posted