Senior Analyst

Job summary

The Insights and Intelligence Team is an analytical service supporting NHS England by providing information, analysis and analytical support. We have an aim of 'do once and automate' wherever possible and therefore produce South West Regional products for use by the centre and locally. This approach reduces the analytical overhead enabling us to support local analysis where required and ensures consistency of reporting across the South West region.

This role sits in the Analytical Delivery function which is the main point of contact for most customers, responding to ad hoc requests and identifying and working with the other functions to support customers with insightful analysis.

This role will often work as part of multi-disciplinary 'squads', made up of colleagues, both internal and external to the Insights and Intelligence team, to deliver on projects that require a range of skills and knowledge.

In consideration of the national competency framework this role will most closely align to the Data analyst job family at Senior Practitioner level. The specialisms expected to strongly feature within the Analytical Delivery team are Descriptive & Explicative Analytics and Business Analysis, as well as Communication and Patient & Customer service competencies within the Behaviours ancillary framework.

Main duties of the job

This role is based in the Analytical Delivery work area. This team will be the main point of contact for most customers, responding to ad hoc requests and identifying and working with the other functions to support customers with insightful analysis. It will include the subject matter expertise, with named leads for each key area, providing primarily descriptive and diagnostic analytical support to regional teams, regional programmes and ICBs. Products will include descriptive analysis, decision support, causal analysis and analytical advice and guidance. Analysis will be both strategic and operational and include the translation of existing national and regional products.

This team will work with the other 3 Insights and intelligence core functions in a collaborative and seamless way using a 'team of teams' approach.

Core functions of this team include:

  • Analytical Subject Matter Experts
  • Provide Descriptive and Diagnostic Analysis
  • Understanding & Anticipating Requirements
  • Identify Improvement Opportunities
  • Navigating products
  • Initiation & interpretation of in-depth analysis
  • Liaison with other Data & Analytics teams
  • Relationship manager / Main Point of Contact for Customers
  • Prioritising work within subject areas
  • Owners of product lifecycle
  • Support Knowledge into Action
  • Programme Managers / Interface
  • Horizon scanning
  • Problem Structuring
  • Descriptive and diagnostic analysis
  • Descriptive Statistics

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Job description

Job responsibilities

The post holder will support a team of senior analytical managers within the Insights and Intelligence Team which will provide strategic analysis for insight into NHS performance and evidence to support decision-making.

In particular the post holder will:

  • Demonstrate knowledge and established practice of a variety and depth of analytical techniques (including advanced Excel skills) to provide quality, timely analysis and intelligence relating to key priorities of NHS England. These priorities will include assurance and accountability, commissioning, transformation, quality and safety, finance and policy and strategy development.
  • Have excellent communication skills and be able to influence people with different perspectives to get the most out of stakeholder relationships.
  • Support teams to ensure that the portfolio of tasks/projects is planned, managed, and delivered effectively, be calm under pressure and able to juggle competing priorities and tight deadlines. Effectively manage risks and interdependencies to deliver their own work programme and anticipate and communicate the impact on others work areas.
  • Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.

You can find further details about the job, in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential
  • Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
  • Educated to post-graduate level or equivalent level of experience of working at a senior level in specialist area.

Knowledge and Experience

Essential
  • Able to mentor others in understanding of NHS datasets and data sources and in assessing quality and reliability
  • Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets
  • Able to mentor others in best practice of quality assurance.
  • Awareness in project and programme management methodologies such as Prince 2, MSP and / or Agile
  • Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
  • Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
  • Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
  • Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
  • Experience of identifying and interpreting national policy.
Desirable
  • Able to apply methods to explore presenting issue and identify key issues.
  • Evidence of post-graduate qualification and continuing professional development.

Skills, Capabilities & Attributes

Essential
  • Able to mentor others in application of appropriate descriptive statistics and standardisation.
  • Working knowledge of Microsoft Office with intermediate keyboard skills.
  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
  • Experience in using a range of statistical software such as SAS, SPSS, R, and SQL
  • Technical skills in data management, business intelligence and analytics - including data modelling, data visualisation (e.g. Tableau and Qlik) and data blending (e.g. Alteryx and SSIS) along with other supporting tools (e.g. Microsoft BI stack)
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Ability to negotiate on difficult and controversial issues including performance and change.
  • Ability to analyse complex facts and situations and develop a range of options
  • Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Must be able to prioritise own work effectively and be able to direct activities of others.
  • Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
Desirable
  • Able to build and document complicated and varied types of model including forecasting performance.
  • Can use segmentation and or clustering to better understand population being modelled.

Values and Behaviours

Essential
  • Commitment to and focused on quality, promotes high standards in all they do
  • Able to make a connection between their work and the benefit to patients and the public.
  • Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
  • Values diversity and difference; operates with integrity and openness
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Actively develops themselves and supports others to do the same.
  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

NHS England

Address

Any South West NHSE Base

Taunton, Bristol or Plymouth

TA1 2PX


Employer's website

https://www.england.nhs.uk/about/working-for/


Company
NHS England
Location
Taunton, Bristol or Plymouth, United Kingdom TA1 2PX
Employment Type
Permanent
Salary
£53755.00 - £60504.00 a year
Posted
Company
NHS England
Location
Taunton, Bristol or Plymouth, United Kingdom TA1 2PX
Employment Type
Permanent
Salary
£53755.00 - £60504.00 a year
Posted