Directory of Services Lead

Job summary

This is a UEC Integrated Directory of Services Lead (Integrated UEC DoS) Lead Role, and the post holder will be responsible for maintenance management and development of the Integrated UEC DoS, in line with national and local standards.

The post holder will work with the NHS Norfolk and Waveney ICB Clinical Leads and with the range of stakeholder organisations to maintain and develop the Integrated UEC DoS. This includes work with provider organisations to understand and confirm the scope and accessibility of the services provided. The post holder will be responsible for developing objectives for the Integrated UEC DoS and as well as managing any issues related to the Integrated UEC DoS

Main duties of the job

The post holder will have responsibility to establish all activities relating to maintenance and management of the UEC DoS.

The postholder will be the point of contact for service providers on the use of the Integrated UEC DoS and and to clinicians and service users on navigating and accessing the Integrated UEC DoS,

The post holder will be the Integrated UEC DoS Strategic lead that will include the development and implementation of the business objectives across NHS Norfolk and Waveney ICB

Development and maintenance of service profiles (including z code profiling and Integrated UEC DoS Search tools) to reflect new versions of the Integrated UEC DoS and NHS Pathways and deliver ongoing training on both the Integrated UEC DoS and any third-party applications

Stakeholder engagement across a range of providers including engagement with Acute Trusts, Community, Local Authority, Primary Care and other Urgent Care Providers

Provide Integrated UEC DoS and service-related analysis of information, producing the reports to requests from providers, commissioners and clinical governance leads. This will include analysis of third-party applications

Update service profiles with provider and/or commissioner requests for change, which will also include any changes arising from contracts.

Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

About us

Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.

Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.