Business Intelligence Analyst

Job description

Job responsibilities

Ensure that high quality analytic input is provided to the priority East Midlands Primary Care programmes, as determined by the team

Consider the monitoring of Pharmacy, Optometry and Dental contract performance and quality. This will also include GP Functional and complaint data analysis.

Ensure that ensure appropriate baseline data is available and data collection in place to allow robust monitoring of delivery of quantitative outputs and outcomes; work with Primary Care colleagues to avoid duplication and to triangulate this data with monitoring of key activities and achievement of key milestones.

Develop excellent relationships and support effective communication between all relevant stakeholders both internal and external. This might include analysts in other health and care organisations, project, programme and contract and commissioning managers, finance managers, clinicians etc.

Gather, analyse and interpret complex information, including both quantitative and qualitative, from a wide range of sources taking account of confidentiality and the limitations of the data used. Draw on the knowledge and expertise of other analysts within the SAIU and the wider system to broaden analytical input and improve the quality of work produced.

Present findings of complex investigation and analysis and recommendations in a clear and intelligible form as presentations or written reports, suitable for a wide range of lay and professional audiences.

Participate in relevant meetings, providing information advice and support where requested.

Effectively manage several projects simultaneously and prioritise workload appropriately.

General Information Management

This includes:

Extracting, collating information of various types & formats, which could be from different sources.

Analysing and interpreting complex data to produce detailed, concise reports, suitable for formal presentation to clinicians and managers within the ICB

Providing advice & support to staff on the use of information and statistics made available to them and to communicate highly complex statistical/analytical information to non-statistical/analytical staff in a user-friendly manner.

Contribute to the wider work around developing the local system data and knowledge infrastructure by improving data quality where possible, identifying data gaps, ensuring that any new data sets are standardised and aligned with wider local requirements, that any new data flows are into a centralised place, and accessible to all required parties.

Continuing Professional Development (CPD)

Set relevant personal development objectives with line manager and review these on a frequent basis to ensure continued professional development and contribution to the growing skillset within the team.

Proactively identify development needs and seek out relevant training and skills development opportunities.

Keep up-to-date with relevant developments in the wider health and care system as part of ongoing continuous professional development.

Person Specification

Qualifications

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Knowledge

• Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project
• Experience of Quality Improvement (QI) methodologies and Outcomes Frameworks
• Highly skilled in Microsoft Excel
• You have a good knowledge of data security, data protection legislation and best practice

• Power BI experience would be advantageous
• Knowledge of Structured Query Language (SQL)
• You have a good knowledge of predictive, prescriptive, and evaluative analytical techniques.
• Experience of managing a team with some direct line management

Skills

• You apply a range of techniques to analyse data and provide insight.
• You proactively communicate findings and encourage utilisation of data for business decision-making.
• You look beyond initial requirements, challenge assumptions and generate insight
• You specify how data should be cleansed and prepared and ensure processes and documentation reflect this to ensure valid and replicable results.
• You integrate qualitative and quantitative data to augment analysis, develop complex models and devise hypotheses for testing.
• You proactively engage with stakeholders to explore their needs, search for complementary data sources, explore the limits of the available data and promote business decision-making based on the data.
• You work with the requestor of the analysis to examine the underlying question and apply your knowledge to generate an approach to the analysis
• You can communicate accurate information to technical and non-technical audiences
• You can turn complex data analyses into clear and compelling messages and you can present those analyses with visualisations to communicate complex messages.
• You understand how information can be misunderstood or misrepresented and understand how to convey uncertainty in your findings.
• You can communicate negative and positive information to stakeholders and know how to facilitate discussions within multidisciplinary teams.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
• An ability to maintain confidentiality and trust
• Adaptability, flexibility and ability to cope with uncertainty and change
• You apply a range of techniques to analyse data and provide insight
• You proactively communicate findings and encourage utilisation of data for business decision-making.
• You look beyond initial requirements, challenge assumptions and generate insight

• You deconstruct complex business issues and lead on the development of performance measurement regimes.
• You understand and can communicate the limitations of the data and how it can be enriched to deliver more relevant information
• You can apply a range of statistical practices and can advise on best practice and guide others to a high standard
• You are able to analyse the causes for a range of complex problems and utilise analytical techniques to solve them including developing new processes that have not previously been attempted
• You deconstruct complex business issues and lead on the development of performance measurement regimes.

Values and Behaviours

• You act as an advocate for professional values and standards and promote well-being amongst your colleague
• The promotion of equality of opportunity and good working relations (providing practical leadership)
• Effective organiser
• Commitment to the delivery of the ICB Values

• You are able to assess your own training requirements and those of less experienced colleagues and proactively identify relevant learning opportunities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Nottingham and Nottinghamshire Integrated Care Board

Address

Sir John Robinson House

Sir John Robinson Way

Arnold, Nottingham

NG5 6DA

https://notts.icb.nhs.uk/