Primary Care IT Project Support Officer

Job summary

Fixed Term or Secondment Opportunity for 12 months

This is a great opportunity to join a forward thinking, innovative, friendly, and personalised team with whom you can express your talents and expertise to make a positive difference to the lives of people across Nottingham and Nottinghamshire.

The post holder will provide administrative and project support with the delivery and implementation of pathways and guidance projects with primary care in line with the ICB identified area for change and the local digital roadmap.

Working directly with GP Practices, GP federations, PCNs, ICB, and external providers the post holder will assist the PCIT team in ensuring alignment with the overall vision from the ICS.

Please note that you must be able to travel locally around Nottingham and Nottinghamshire as required.

Main duties of the job

The main duties of this role are to provide comprehensive project support to the Primary Care IT team as per the job description.

  • Provide high quality project, service, initiative, and administrative support including information and analysis
  • The post holder will undertake reporting and analysis of information to support delivery
  • The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives within GP Practices
  • The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

About us

Staff working within the ICB are expected to have strong links with internal and external teams across the city and county. All individuals will have an identified base, but travel and cross-working is expected for most roles. Currently the ICB are operating a hybrid working model allowing a mix of office and home working to support colleagues to achieve a better work/life balance

Job description

Job responsibilities

Key Working Relationships

  • The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders
  • Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads
  • Work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data
  • Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate

Responsibilities

  • Participate in relevant internal and external working groups/projects, services, and initiatives to provide information and analytical advice to programme and project leads
  • Undertake occasional practice visits/meetings as required as part of the PCIT ICB/Primary care workstreams
  • Act as a focal point for GP Practices in accessing business change processes provided by the ICB, NHIS or other IT service providers.
  • Support the implementation of IT projects for the ICB and those managed technically by NHIS.
  • Ensure knowledge of national and local developments are fed into the implementation of projects.
  • Support the Primary Care IT team in building the knowledge base of operational processes required to deliver efficient primary care services in GP Practices.
  • Ability to work independently and manage own time based on workload above
  • Support the Deputy Head of IT/Programme Manager with the collation of project plans and highlight reports for relevant internal boards and engagement groups
  • Maintain the PCIT Notts Practice list, ensuring contacts are kept up to date
  • Assist the PCIT in reviewing and maintaining the current digital filing system, team intranet and minuting of the Primary Care IT Forum/Steering Group and any associated tasks arising there from
  • Interface with NHIS providing a tactical support for clinical systems issues that may be raised that can be resolved through training and development.

Person Specification

Knowledge, Training and Experience

Essential
  • Knowledge of administrative procedures, project management or information analysis
Desirable
  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Basic knowledge of project principles
  • Previously worked in similar position within the public sector

Communication skills

Essential
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
  • Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills

Analytical

Essential
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Excellent time management skills with the ability to re-prioritise

Planning Skills

Essential
  • Skills for supporting project management

Management Skills

Essential
  • Skills for managing aspects of projects ensuring they meet expected deadlines

Physical Skills

Essential
  • Skills for manipulating information. Advanced keyboard skills, use of a range of software

Autonomy

Essential
  • Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Nottingham and Nottinghamshire Integrated Care Board

Address

Sir John Robinson House

Sir John Robinson Way

Arnold, Nottingham

NG5 6DA


Employer's website

https://notts.icb.nhs.uk/

Company
NHS Nottingham and Nottinghamshire Integrated Care Board
Location
Arnold, Nottingham, United Kingdom NG5 6DA
Hybrid / WFH Options
Employment Type
Fixed-Term
Salary
£29970.00 - £36483.00 a year
Posted
Company
NHS Nottingham and Nottinghamshire Integrated Care Board
Location
Arnold, Nottingham, United Kingdom NG5 6DA
Hybrid / WFH Options
Employment Type
Fixed-Term
Salary
£29970.00 - £36483.00 a year
Posted