Band 5 Primary Care Commissioning Officer (Dental)

Job description

Job responsibilities

PURPOSE OF THE ROLE:The purpose of this role is to ensure that appropriate systems and processes are in place to support the management, commissioning and development of primary care contracts. In particular, the post holder will:Provide high quality project and administrative support, using knowledge and understanding of primary care procedures, protocols and functions.Ensuring that the organisations Primary Care regulatory responsibilities are met.Undertake reporting and analysis of information to support the management of contracts and delivery of transformation programmes.Co-ordination of contractor payments, including reimbursement of specific services or entitlements. Maintenance of Primary Care Contracts and Service Level Agreements, in accordance with Standard Operating Procedures.Investigation of complaints.Collation of information in response to Freedom of Information requestsDevelop and maintaining excellent communication with Primary Care Contractors.As a Primary Care Commissioning Officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the organisation and wider South-West.The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.KEY RESPONSIBILTIES OF THE ROLE:

Project Management

Undertake information/project analysis.

Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.

Analyse and report on data and monitor the processing of data and information.

Provides information to project lead on project and statistical information matters.

Financial and Physical Resources

Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.

Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.

Maintain systems and processes effectively to ensure timely primary care contract payments.

People Management (as required)

Provide training, advice, and support on own area of responsibility where applicable.

Support training and induction of staff.

Supervises team on their day-to-day activities.

Participate in the recruitment processes.

Information Management.

Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.

Develop and maintain databases required for the role and/or department programme.

Maintain administrative and information resources.

Contribute to effective information management within the team.

Research and Development:

Undertake auditing of projects, services, and initiatives.

Carry out web based and publications research.

Actively supports and contributes to the development of key performance indicators for the successful assessment of performance.

Planning and Organisation:

Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.

Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.

Policy and Service Development:

Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.

Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.

Authorised signatory for travel arrangements and meeting expenses.

Key Working Relationships

• The post holder will be required to maintain constructive relationships with a broad range of stakeholders.
• Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
• Communicate information and issues, including briefings and reports.

Improving quality and outcomes

To collate primary care contract information and learning from transformation, to inform development of primary care services in the area.

To support the use of contract mechanisms to enable the performance management of primary care contracts.

To work collaboratively across teams and organisations.

Enabling patient and public involvement

To support investigation into complaints and response to FOIs and MP/Press enquires, ensuring patients and their interests are considered throughout the process.

To ensure all public and patient contact with the office is of the highest professional standard.

To embed patient and public involvement at all levels of decision making.

Promoting equality and reducing inequalities

To uphold organisational policies and principles on the promotion of equality.

To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action and ensure we meet our duty to uphold and promote equality.

Partnership and cross boundary working

To work effectively with other members of the regional team, to enable effective management of contracts and commissioning responsibilities.

Leadership for transformational change

To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate.

Using insight and evidence for improvement

To collate information and evidence, to inform contracting and commissioning decisions.

Developing an excellent organisation

To ensure health, safety and wellbeing of all staff within the department.

To ensure compliance with all confidentiality and governance requirements within the department.

Person Specification

Experience

• Knowledge of administrative procedures, project management or information analysis.
• Knowledge of project principles.
• Commitment to continuing professional development

• Knowledge of Primary Care Commissioning/Contracting.
• Previously worked in similar position within the public sector.

Communication

• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
• Ability to pull together comprehensive draft reports, data and letters.
• Negotiating, networking and persuasive skills.
• Excellent time management skills with the ability to re-prioritise.
• Project management skills.
• Skills for manipulating information.
• Advanced keyboard skills, use of a range of software.
• Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.

Qualifications

• Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Personal Statement / Motivation for Applying

• Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Employer details

Employer name

NHS Somerset Integrated Care Board

Address

NHS Somerset ICB

Wynford House, Lufton Way

Yeovil

Somerset

BA22 8HR

https://nhssomerset.nhs.uk/