Virtual Ward Delivery Manager

Job description

Job responsibilities

1. Duties and Responsibilities

1. Leads on monitoring, and delivering success across the Virtual Ward programme and this highly complex programme will be essential in ensuring that the Associate Director of Planned Care & Cancer and the Director of Delivery can deliver their objectives and will encompass a range of topics that requires subject matter expertise including governance, assurance, performance, productivity and efficiency, transformation, and effectiveness.
2. Provide day to day leadership of the team and be a source of subject matter expertise leading on the development of the Virtual Ward implementation, programme management and effective governance and assurance plans.
3. Day to day support and collaboration with the Associate Director of Planned Care & Cancer shaping the vision and development of the delivery approach and associated methodologies.
4. Responsible for ensuring a consistent approach to assurance processes, providing specialist advice and guidance to the Associate Director of Planned Care & Cancer and the Director of Delivery.
5. Translate national policy and guidance in line with local requirements and make appropriate recommendations regarding its application.
6. Ensuring effective and collaborative systems for continuous improvement are in place and opportunities for shared learning across the ICB system, and several partners/agencies.
7. Be visible and lead the strategic development of the service.
8. To act as a single point of contact for high level business needs of the Associate Director of Planned Care & Cancer.
9. Be responsible for achieving high standards of governance; high operational performance; sound financial management; and improving productivity.
10. Be responsible for developing a climate which fosters clear lines of responsibility and accountability and effective multidisciplinary working.
11. Ensure genuine partnerships with service users, including statutory and non-statutory organisations and groups, to continue to transform and develop services as
12. Work as part of the wider senior operational and clinical leadership structure taking responsibility for effectiveness.

Person Specification

Experience & Knowledge

• Educated to Masters level or equivalent level of experience working at a senior level in a specialist area
• Evidence of ongoing personal and Professional development
• Project Management qualification or equivalent experience

Experience & Knowledge

• Demonstrated experience of co- ordinating projects in highly complex and challenging environment
• Experience at a senior level of specialist role within a complex customer focused operation
• Experience of working within a complex and challenging environment, managing demanding relationships with multiple stakeholders
• Significant experience of successfully operating in a politically sensitive environment
• Knowledge/understanding of national and local policies and strategic issues relevant to commissioning and transformation
• Knowledge of organisational structures and key relationships in the NHS and social care
• Experience of drafting briefing papers and correspondence for a senior audience;
• Experience of managing budgets and business planning processes;
• Experience of successfully setting up and managing internal processes and procedures.
• Experience of policy or proposal development
• Experience of leading a specialist team, service changes and developments
• Understanding the relationship between the Department of Health, NHS England and the individual provider and commissioning organisations
• Experience of drafting briefing papers and correspondence for a senior audience;
• Experience of managing budgets and business planning processes;
• Experience of successfully setting up and managing internal processes and procedures.
• Experience of policy or proposal development
• Experience of leading a specialist team, service changes and developments

Skills and Abilities

• Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources.
• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
• Ability to understand a broad range of highly complex information quickly and making decisions where opinions differ/no obvious solution.
• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
• Interpreting national policy for implementation
• Numerate and able to understand complex financial issues combined with deep analytical ability
• Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
• Comprehensive knowledge of project principles, techniques and tools, such as Prince 2
• Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required;
• Ability to provide and receive highly complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders.
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS South East London Integrated Care Board

Address

3rd Floor,

Laurence House, 1 Catford Road, London,

London

SE6 4RU

https://www.selondonics.org/