Service Desk Analyst

Position : Service Desk Analyst

Location : Middlesbrough

Salary : £23,000

Monday-Friday 37.5 (Early Friday finish)

• Pension contribution 4%
• Employee assistance program
• BUPA health care
• Discount/Rewards hub
• 25 days holidays+ stats

Responsibilities and Requirements:

• 2 years' experience working in a service environment
• Provide 1st line technical experience
• Strong Knowledge of Microsoft Windows, 10 & 11
• Experience using Microsoft Active Directory
• Understanding of LAN / WAN / TCPIP
• Microsoft Office 365 experience
• Microsoft Office Admin Centre
• Experience Supporting Microsoft Teams
• Basic Understanding of Powershell preferred
• Confident telephone manner
• A keen interest in IT
• Communication and time keeping skills