Application Support Lead - Dynamics 365

Application Support Lead - Dynamics 365

Job Description

Actively seeking an experienced Business Systems Support Analyst, who can offer experience supporting D365 Business Central/ Dynamics NAV systems, for an exciting new role with an established service sector business. The company are a leading player within their industry niche and have interesting projects planned for digital transformation across the business; predominantly involving their business critical BC system. This new role within this business will centre around the day to day management and support of their business critical ERP solution, D365 BC; alongside other applications such as Dynamics CRM and PLM.

The role operates on a hybrid working basis, with expectation of 2-3 days per week working from modern, South London offices.

Whats on offer?

• The chance to lead the support of a full Dynamics 365 ERP & CRM environment, with exciting future prospects
• Excellent team environment, with opportunities for professional development/ training
• A competitive starting salary up to £45,000
• Great employee perks
• 25 days holiday, pension, incentive scheme and team events

Role & Responsibilities

• Day to day 1st/ 2nd line D365 Business Central, CRM, PLM support analysis
• Troubleshooting system issues, debugging
• Support the install, config & testing of new system advancements
• Working closely with 3rd party provider to ensure successfull support delivery
• Leadership and mentoring of small team

Skills & Qualifications

• Proven experience in the support, analysis and improvement of Dynamics NAV/ Dynamics 365 Business Central software
• Experience supporting wider business solutions such as PLM or CRM software
• 1st/ 2nd line systems support analysis experience
• Excellent customer service skills both face to face and remote
• Ability to coach and mentor junior members of staff
• Confident communication/ stakeholder engagement skills

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 /Dynamics NAV opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

(phone number removed) or via email (url removed)