Service Development, Quality and Innovation Lead

Job description

Job responsibilities

The post holder will be the technical specialist with responsibility for innovation and service development management within Pharmacy Quality Control and Aseptics Services, facilitating and managing service development and quality improvement programmes.

Oversight and Leadership for all innovation and service developments within the SQCL. The post holder will also advise in all innovation and service developments within the aseptics unit where appropriate.

A key focus for these service developments will be the Environmental Monitoring Services provided to customers. The post holder will provide microbiological professional and technical expertise.

The post will be responsible for the planning and delivery and monitoring of all projects from all aspects of the service ensuring all innovation and R&D is carried out according to best practice and GMP. This will require working closely with and guiding all technical experts in the department, to ensure successful delivery.

Support the Lead Pharmacist for Quality (Deputising where appropriate) and the Operational Manager of the SQCL Lab, with delivery of service, ensuring the smooth running of the QA and innovation aspects of the service. Supervising and guiding SQCL staff and ensuring they are supported throughout the duration of the service development projects.

o This will require ensuring the operational quality service is conducted professionally and in a timely way.

o This will include monitoring the quality meetings and quality indicators are within targets and appropriate mitigation and corrective actions are implemented as and when appropriate.

To make significant contribution to the development of the medium to long term strategy for the service and to ensure that the fundamental aspects of service are in place.

Provide leadership which inspires, motivates and empowers others within SQCL and Pharmacy department.

Provide all aspects of Line management of the Operational Quality teams.

The post holder will be responsible for coordinating safe standards of service delivery, monitoring and controlling expenditure, monitoring the quality of support and environment and ensuring safe staffing levels at all times.

Contribute to the development of all staff within SQCL and Aseptics, with particular responsibility for ensuring all staff have a thorough understanding of the scientific aspects of the environment and the implications of practice and behaviours within the facilities. The post holder will work closely with the Education and Training Lead to ensure all staff development is monitored and documented appropriately.

Person Specification

Qualifications/registration

• MSc level or equivalent experience in a subject relevant to micro service and innovation
• Post graduate level management and leadership qualification

• Experience and understanding of pharmaceutical regulatory requirements
• Experience of working in a regulated environment to pharmaceutical regulatory standards
• experience of education and training in a relevant discipline

Focus and drive

• Quality focus: Promoting and maintaining high standards at work
• Ability to manage competing demands and deliver on tight deadlines

Experience

• Relevant and significant senior experience including management of service
• Management of quality assurance or quality improvement services
• Leadership across teams boundaries.

• Experience of publishing papers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital North Tees

Hardwick Road

Stockton-on-Tees

TS19 8PE

https://www.nth.nhs.uk/