Clerical Officer/Receptionist - Front and Back Office
Job summary
We now have vacancies for full and part time time, Band 2, Clerical Officers / Receptionists - Front and Back Office, to work at the Royal Oldham Hospital. These posts are fixed term for 12 months.
The post holders are responsible for creating 'mini' medical records for clinical use including EDRMS Form Pack generation, undertaking reception duties and support for patients checking in for appointments across a number of receptions desks across all Trust sites including satellite clinics within the community.
Main duties of the job
The post holders will also undertake the booking and scheduling of patient appointments and associated administrative duties.
All activities within the Booking and Scheduling Service must comply with the Trust's Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments.
Hours of work will vary between:
8.00am - 5.00pm, Monday to Friday
One post is for Salmonfields and is to work between 7.30am and 7.15pm, 7 days a week on a rolling rota and does include lone working at a weekend.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person Specification
Skills and Knowledge
- Understanding of confidentiality, data protection and Caldicott principles
- Good level of numeracy and literacy
- Good keyboard and PC skills
- Ability to work to deadlines and prioritise own work load
Experience
- Experience of working in a reception or administrative role preferably in a health care environment with patient contact
- Knowledge of a hospital based Patient Administrative System
- Previous experience of data entry/input
Qualifications
- Education to GCSE level or equivalent including Mathematics and English.
- Computer skill qualification such as ECDL, CLAIT or equivalent.
- Customer Service or Administration such as an NVQ
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Northern Care Alliance, The Royal Oldham Hospital
Oldham Road
Oldham
OL1 5JH
https://www.northerncarealliance.nhs.uk/
- Company
- Northern Care Alliance NHS Foundation Trust
- Location
- Oldham, United Kingdom OL1 5JH
- Employment Type
- Fixed-Term
- Salary
- £22383.00 a year
- Posted
- Company
- Northern Care Alliance NHS Foundation Trust
- Location
- Oldham, United Kingdom OL1 5JH
- Employment Type
- Fixed-Term
- Salary
- £22383.00 a year
- Posted