Project Support Officer - ICT Programme Office
Job summary
The overall aim of this role is to support the delivery of the Digital Programme.
The Programme Management Office provides management and support to the Digital Services directorate's programme and its projects, providing professional management-related advice and guidance to the directorate and the Trust. Digital Services has adopted 'Managing Successful Programmes' (MSP) and 'Projects in Controlled Environments' (PRINCE2) as its methodologies for the delivery of work programmes and projects.
This post will focus on supporting the delivery of the Digital Programme, which incorporates a number of projects including the replacement of the current Electronic Patient Record Solution, introduction ofa new electronic prescribing solution and the replacement of the Pathology LIMS system. The post holder's primary duties will be to provide project support and administrative duties to the Digital Services Programme Office including the Programme Managers and the rest of the programme team.
To act as the first point of contact for enquiries from customers, maintain multiple project libraries, compile project milestone reviews, highlight reports and maintain project plans and project databases. In addition, the post holder will provide administrative support including minute taking. A competent standard of written/typed English including correct use of grammar is essential.
Main duties of the job
1. Provide administrative support to the Digital Services Programme team2. Act as the first point of contact for the project enquiries from customers3. Maintain multiple project libraries, compile project milestone reviews, highlight reports and maintain project plans and project databases4. Communicate routine project information via multiple formats5. Provide co-ordination between the Programme/Project teams, stakeholders and suppliers, in accordance with the programme/project Stakeholder/Communication Strategies and Plans6. Arrange and attend meetings including taking and producing minutes, notes and action plans for approval by the Programme lead/Integration and Benefits Leads, taking follow up action as appropriate7. Maintain Programme/Project plans and track progress against the plans, liaising with other participants and monitoring the completion of tasks and the delivery of products as specified in work packages8. Maintain Programme/Project registers including Risks, Issues, Actions and Decisions9. Support the Project team by collating, analysing and presenting performance and financial information relating to the programme of work10. Support the project team in the preparation, circulation and updating of management and quality documents, communications products such as PowerPoint presentations and website content.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Digital Services has a vital role in the delivery of NUH's ambitions to be outstanding in health outcomes and patient and staff experience. Digital Services comprises a multidisciplinary team ofprofessional staff concerned with providing a wide range of services covering all aspects of Applications and Technology.The aim of the service is to be 'The Best Digital Service in the NHS' and the post holder is required to contribute to this competence.
Job description
Job responsibilities
In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Person Specification
Training and Qualifications
- 3 grade C or above GCSE or equivalent - including English and Maths
- Business Administration qualification/NVQ or equivalent training/experience
- ECDL or higher qualification
- Microsoft Project qualification
- PRINCE2 Foundation qualification
Experience
- Competent in the use of MS Office products including Word, Outlook, Excel, and PowerPoint
- Can demonstrate experience of producing meeting agendas, taking accurate minutes/meeting notes and action lists within required deadlines
- Experience of working with project plans
- Experience of supporting projects/programmes
Communication skills
- Demonstrates a clear and concise telephone manner in an understanding and helpful way
- Writes/types with both clarity and accuracy with awareness of what information is needed
- Ability to build relationships with work colleagues and demonstrates the ability to work as part of a team
- Appropriate handling of sensitive or confidential information
- Excellent communication skills both oral and written
- Able to work flexibly both as part of a team and on own initiative and with minimal supervision
- PowerPoint presentation skills
Analytical and Judgement skill
- Use own initiative to exercise judgement
- Problem solve within own area of responsibility
- Prioritise and respond to planned and unplanned situations on a daily basis
- Remain calm under pressure of tight deadlines
Planning and organisation
- Planning and organisational skills enabling the effective management of own workload and project deadlines
- Ability to organise, prioritise and work on own initiative
Physical skills
- Able to achieve both speed and high levels of accuracy when undertaking data analysis tasks, whilst experiencing interruptions
- Excellent keyboard skills
- Ability to work using mobile technology and hot-desking (working in multiple locations when required)
Other
- Conscientious, reliable, self-motivated, mature outlook
- Must be prepared to travel to other Healthcare locations to fulfil the demands of the job
- Flexibility required to cover occasional events/annual leave/absences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham City Hospital
Hucknall Road
Nottingham
NG5 1PB
https://www.nuh.nhs.uk/
- Company
- Nottingham University Hospitals NHS Trusts
- Location
- Nottingham, United Kingdom NG5 1PB
- Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted
- Company
- Nottingham University Hospitals NHS Trusts
- Location
- Nottingham, United Kingdom NG5 1PB
- Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted