Assistant Practice Manager
Job summary
An exciting opportunity has arisen for a new role of Assistant Practice Manager at Old Swan Health Centre in Liverpool to assist the Practice Manager in the day to day running of the Practice. We are looking for an enthusiastic person who is analytical and experienced in the operational management of IT systems, data analysis, public relations and staff management.
Main duties of the job
Supporting the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Assist with all human resource functions and staff management.
Lead on the management of the clinical system, always ensuring IT security and IG compliance and responding to and resolving all local IT issues.
Assist in the production of information for administrative and clinical audits, building and running searches.
About us
We are a busy but friendly 5 Partner training practice providing primary care services to 9,300 patients. Our team consists of 5 GP partners, 3 salaried GPs, ANP, 3 practice nurses, HCA and a team of administrators and care navigators/reception staff.
Job description
Job responsibilities
Job summary
To support the Practice Manager and partners in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance and ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment.
Focusing on quality, covering all aspects including service delivery and the processes required to maximise the practices performance and income and balancing that with patient satisfaction.
Responsibilities
The following are the core responsibilities of the Assistant Practice Manager. There may be, on occasion, a requirement to carry out other tasks but will be dependent upon factors such as workload and staffing levels.
The Assistant Practice Manager is responsible for:
a. Supporting the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.
b. Leading the management of the clinical system, ensuring IT security and IG compliance at all times and responding to and resolving all local IT issues.
c. Actively encouraging and promoting the use of patient online services, running searches on activity and reporting back to the Practice Manager.
d. Be the practice Digital Champion and manage the practice website.
e. Guiding staff and building on and developing searches and audits on the clinical system and act as the practice lead for Ardens.
f. Reviewing and updating clinical templates ensuring they relate to current practice.
g. Managing the team to reach QOF targets (supported by the nursing and administrative leads).
h. Ensuring the staff implement the practice wide approach to the management of all patient services matters.
Person Specification
Qualifications
- Good standard of education with excellent literacy and numeracy skills
- Educated to A-level/equivalent or higher
- Supervisory/leadership experience and/or management qualification
Experience
- Experience of working with the general public
- Experience of working in a healthcare setting
- Experience of successfully developing and implementing projects
- NHS/ Primary Care general practice experience
Knowledge and Skills
- Excellent communication skills
- Strong IT skills (generic)
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (planning and organising)
- Ability to motivate and train staff
- Ability to recognise opportunities to enhance service delivery
- Excellent leadership skills
- Proven problem solving and analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Old Swan Health Centre Group Practice
Address
Crystal Close
Old Swan
Liverpool
L13 2GA
https://www.oldswanhcgp.nhs.uk/
- Company
- Old Swan Health Centre Group Practice
- Location
- Liverpool, United Kingdom L13 2GA
- Employment Type
- Permanent
- Salary
- Negotiable
- Posted
- Company
- Old Swan Health Centre Group Practice
- Location
- Liverpool, United Kingdom L13 2GA
- Employment Type
- Permanent
- Salary
- Negotiable
- Posted