Practice Administrator/Secretary, St Helens Medical Centre
Job summary
Please note; This vacancy is being advertised by One Wight Health Ltd - GP Federation, on behalf of St Helens GP Surgery.
St Helens GP Surgery will remain the substantive employer for this post.
Hours: 34 per week
Salary: £12.64 per hour - increasing to £12.94 after a successful probation period
We are seeking a motivated and experienced Practice Administrator/Secretary. You will work collaboratively with the Business Manager, Operations Manger, the clinical team, and clerical staff to ensure the highest standard of patient care is provided.
Main duties of the job
To ensure the effective and efficient administration of the Practice.
To provide day-to-day management of all workloads and tasks within the Practice.
Typing of letters and reports using e-RS system.
Summarising on new patient records.
Proactively communicating information between relevant patients and clinicians.
To develop and maintain individual and team performance.
To ensure compliance with all current health and safety and employment legislation.
About us
We are a progressive and thriving, 2 partner Practice located in a prime coastal part of the Isle of Wight serving an affluent elderly population. Serving a patient list size of approximately 6,700 patients, we operate out of our own, purpose-built, well-equipped premises, with a branch surgery in the neighbouring village of Bembridge.
We seek to progress, develop and maintain high standards in our busy training practice. We are actively engaged in commissioning and innovations to develop our services to meet local population needs and have consistently high QOF and QPSS achievement.
Job description
Job responsibilities
The tasks and responsibilities to be undertaken may include any or all of the items in the following list. The list will be subject to change from time to time as it is dependent on current and evolving practice workload and staffing levels:
Practice Administrator Duties
Continual review of Practice systems and reports to ensure optimal delivery of patient services.
Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flow within the Practice.
Process deductions and return records to PCSE, also including the out of area process for deductions. Process incoming new medical records.
Completing daily tasks and workflow.
Provide cover for other team members absence as required.
Be responsible for ensuring robust recall systems are in place.
Take a lead on specific projects that will be of benefit for the Practice.
Enter new registrations and temporary resident registrations.
Attend and take minutes for administrator/reception and QOF meetings and any others that may be relevant to the post.
Ensure practice policies are adhered to.
Lead on allocated clinics/recalls.
Work safely at all times in accordance with legislative requirements and Practice policies and procedures.
Any reasonable duties which may be requested from time-to-time.
Secretary Duties
Type referral letters, reports and documents.
Using the Lexicom and e-RS system.
Ensure effective communication between patients, members of the Primary Care Health team, other care professionals, associated agencies and organisations.
Dealing with the e-RS worklist.
Dealing with tasks and workflow within the secretarial group.
Summarising and coding of medical records.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- Typing Qualification
Experience
- Practical experience of managing and motivating people
- Practical experience of general business management
- Experience of strategic planning and development planning
- Experience of managing change
- Practical experience of managing health and safety at work
Knowledge and skills
- Excellent communication skills (Written and Oral)
- IT skills & keyboard skills
- Time Management and the ability to work to deadlines
- Negotiation and conflict management
- Problem solving skills
- Interpersonal skills
- Knowledge of SystmOne
- Knowledge of e-RS
Employer details
Employer name
One Wight Health Ltd
Address
St. Helens Medical Centre
Upper Green Road
St. Helens
Ryde
Isle Of Wight
PO33 1UG
https://onewighthealth.co.uk/
- Company
- One Wight Health Ltd
- Location
- Ryde, United Kingdom PO33 1UG
- Employment Type
- Permanent
- Salary
- £12.64 an hour
- Posted
- Company
- One Wight Health Ltd
- Location
- Ryde, United Kingdom PO33 1UG
- Employment Type
- Permanent
- Salary
- £12.64 an hour
- Posted