Job Vacancy

IT Support Apprentice

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You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include install / uninstall, troubleshoot, data recovery and maintain applications, products and equipment.

Role

  • Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames
  • Implementation / Installation and administration / maintenance of IT services with focus on availability, reliability and manageability following Paul Hartmann IT standard processes in coordination with responsible IT management
  • Active contribution to Service Desk Team activities where required and to KB (create documentation where required)
  • Provide support to external customers who use Hartmann’s digital applications
  • Ensure standards of infrastructure hardware and software
  • Support implementation of new and / or improved IT processes following Paul Hartmann IT standards
    Identify, analyse and repair equipment failures, order and replace parts / material as needed

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
All details will be confirmed at interview.
Expected Duration
16 Months
Positions Available
1
Closing Date
Monday, 15th July 2024
Start Date
Monday, 29th July 2024

Desired Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Non judgemental

Qualifications

  • any 3 subjects GCSE or equivalent, grade 4+ (A*-C) (Essential)
  • Maths & English GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

PAUL HARTMANN LIMITED
We at HARTMANN channel our clinical and medical expertise into solutions that always serve one central purpose: to improve the lives and work of medical professionals and patients. HARTMANN has more than 10,000 employees worldwide. Colleagues from 90 countries work for us. We operate with our own sites in over 35 countries, while our products are used by people in over 130 countries. Wherever we are, people are always at the center of how we work together. This commitment is also reflected in our contribution to improving people's health.
Company
PAUL HARTMANN LIMITED
Location
Unit P2 Parklands Heywood Distribution Park, Pilsworth Road, England
Employment Type
Advanced Apprenticeship
Salary
£18,000.00
Posted
Apply Now
Apply Now
Company
PAUL HARTMANN LIMITED
Location
Unit P2 Parklands Heywood Distribution Park, Pilsworth Road, England
Employment Type
Advanced Apprenticeship
Salary
£18,000.00
Posted