Digital Support Tech Apprentice
We have a great opportunity to join Popcorn Web Design as a Digital Support Tech Apprentice, this is a role within the company where you will be responsible for regularly speaking to existing and potential clients about their websites, any work required and provide support to them as well as our developers.
Role
- To communicate and build good lasting relationships with existing and new clients
- Answer all calls and direct them to the most appropriate member of the team
- Work closely with the developers on a range of projects
- Participate in the development process from the working brief, through the design, build, test, release, and maintenance of the website
- Organise and manage own workload
- Organise, manage and correctly log work relating to our clients
For our maintenance clients, this includes but isn’t limited to:
- Testing contact forms
- Browser testing
- Produce relevant reports
- Requested content updates
- Security checks and updates
- Aid with technical support requests
- Participate in cross-service activities and projects as required
- Assist with translating user requirements into technical specifications, test cases and subsequently into program code
- Report to the project manager and managing director
Training
- Level 3 Digital Support Technician Apprenticeship Standard Qualification
- Functional Skills in maths and English (if required)
- Apprenticeship training will be delivered online from our Head office Wise Origin College
- Full support from the tutor for the duration of the Apprenticeship
This apprenticeship standard is designed to prepare successful apprentices to meet the requirements for registration as a:
- Level 3 with Register of IT Technicians
- Option to progress to Level 4 Qualification
- Permanent position after completing Apprenticeship
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- LEARNING FOR FUTURES LTD
- Working Week
- Monday to Friday: 9am to 5pm (breaks to be confirmed)
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Sunday, 7th July 2024
- Start Date
- Saturday, 13th July 2024
Desired Skills
- Communication skills
- IT skills
- Presentation skills
- Analytical skills
- Logical
Qualifications
- English GCSE or equivalent, grade 4/C (Essential)
- Maths GCSE or equivalent, grade 4/C (Essential)
About the Employer
POPCORN WEB DESIGN LIMITED
We are website designers and our team are specialists in their field, each as passionate about digital marketing and website development as the next. Everything we deliver for you is created in-house by our people; from hosting and developing to SEO and business branding. We’re a friendly bunch that love to work collaboratively with our clients. As a full, digital agency, we can create all your marketing materials ensuring every client touchpoint has a clear and consistent message. We’ve built a reputation for combining imaginative design and innovative concepts which align all your deliverables to drive traffic and increase sales. We want you to know that every project we take on gets our full attention. From, design and branding to technical innovations and usability, our team deliver web designs that work — every time.
- Company
- POPCORN WEB DESIGN LIMITED
- Location
- 1 RIVERSIDE BUSINESS PARK, STONEY COMMON ROAD, STANSTED, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,468.00
- Posted
- Company
- POPCORN WEB DESIGN LIMITED
- Location
- 1 RIVERSIDE BUSINESS PARK, STONEY COMMON ROAD, STANSTED, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,468.00
- Posted