Application Support Specialist
IT Application Support Specialist
- London, Finsbury Circus
- Day Rate Contract: £290 Per Day Inside IR35
- 3 Month Contract
- 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
- Hybrid working (60:40)
- Team Size: Team of 4 on a shift Rota
Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.
Essential Skills
- ITIL (must-have)
- Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
- ServiceNow (for incident management)
- Azure Virtual Desktop (AVD)
- Microsoft Dynamics 365 (D365) Sales/ F&O
- Office 365 Suite
- Bespoke Application Support
Your Responsibilities
- As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications such as Microsoft Dynamics 365.
- Maintain, update, and configure applications to ensure seamless operation.
- Collaborate with your team and external partners to resolve technical issues.
- Offer top-notch customer service, managing incidents and escalations efficiently.
- Conduct testing on new and existing systems to ensure integrity and robustness.
- Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
- Uphold ITIL framework guidelines to maintain high standards in service delivery.
What We're Looking For
- Strong communication skills (verbal and written).
- Ability to work in a team environment and manage tasks independently.
- Excellent time management and multi-tasking skills.
- Logical thinking, reliability, and determination.
- Experience in delivering high-quality customer service and collaborating in a small team.
How to Apply
To apply for this position, please submit your CV and cover letter.
We look forward to receiving your application.
- Company
- Picture More Ltd
- Location
- Broad Street, Greater London, United Kingdom
Hybrid / WFH Options - Employment Type
- Contract
- Salary
- £250 - £290/day
- Posted
- Company
- Picture More Ltd
- Location
- Broad Street, Greater London, United Kingdom
Hybrid / WFH Options - Employment Type
- Contract
- Salary
- £250 - £290/day
- Posted