Senior Technical Support Engineer - Integrations

Senior Technical Support Engineer - Integrations

This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. 

Inside IR35 

12 Months 

Hybrid working 

Key skills & Experience 

• Demonstrated ability to troubleshoot difficult technical issues while keeping a professional demeanour
• Experience in one (or more) of the following; Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorisation Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/IP)
• Experience writing or debugging Object Oriented code (Java preferred)
• Experience in one (or more) scripting languages:  JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (MySQL, Oracle)
• Has a Bachelor’s degree or better in Computer Science or related Engineering discipline 

Preferred Skills

• A fundamental understanding of ITSM, ITIL, or CMDB
• Advanced Unix/Linux experience
• Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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