IT Technical Sales Representative Apprentice (River Recordings Ltd)

Prospecting and Lead Generation:

• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Research potential clients and identify new business opportunities.

Client Meetings and Relationship Building:

• Set up meetings with potential clients to understand their needs and concerns.
• Develop and maintain strong relationships with existing and prospective clients.

Product Presentation and Demonstrations:

• Prepare and deliver presentations on products and services.
• Conduct product demonstrations to showcase the features and benefits to potential clients.

Sales and Negotiation:

○      Negotiate terms and close sales deals to achieve sales targets.

○      Handle complaints or objections to maintain customer satisfaction and loyalty.

Reporting and Documentation:

• Create frequent reviews and reports with sales and financial data.
• Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.

Market Research and Feedback:

• Gather feedback from customers or prospects and share it with internal teams.
• Stay informed about market trends, competitors, and industry developments to identify opportunities for growth.

Collaboration and Teamwork:

• Collaborate with team members to achieve better results and support overall business objectives.
• Participate in team meetings and contribute to strategy discussions.

Exhibitions and Conferences:

• Represent the company at trade exhibitions, conferences, and other events to promote products and services.

Stock Management:

• Ensure the availability of stock for sales and demonstrations.
• Coordinate with the inventory team to manage product availability and delivery schedules.

Administrative Tasks:

• Perform web checking to ensure up-to-date information on products and services.
• Conduct data entry tasks to maintain accurate records of sales and client interactions.

Customer Service:

• Provide excellent customer service by addressing inquiries, resolving issues, and providing product support.
• Follow up with clients to ensure satisfaction and repeat business.

Web Checking and Data Entry:

• Regularly check and update the company’s web listings and product information.
• Perform data entry tasks to ensure all sales and client data is accurately recorded and maintained.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Team working
• Sales skills
• Strong negotiation skills
• Collaborative mindset
• Adaptability and flexibility
• Microsoft Excel skills
• Familiarity with CRM software
• Good time keeping
• Punctual and reliable
• Able to meet deadlines
• Able to meet sales targets
• Willingness to learn
• Self motivated
• Resilient
• Positive attitude

• 5 GCSE's including English and Maths GCSE or equivalent, grade (A*-C/9-4 or equivalent) (Essential)