Enterprise Application Analyst (Cerner)
Job summary
Ashford and St Peter's NHS Foundation Trust (ASPH) and the Royal Surrey NHS Foundation Trust (RSFT) have deployed the Cerner solution across both organisations within the same Cerner domain. Whilst each Trust will manage and support their own Trust's activity, there is shared usage of the administrative and clinical applications and shared configuration. The Cerner solution will be used across both organisation's Trust wide services, including administrative and clinical processes. The Enterprise Application team is responsible for the day-to-day maintenance, support and upgrade of the Cerner suite of administrative and clinical applications.
Main duties of the job
The role reports to the Enterprise Application Lead Consultant and will work closely with both organisations, the Trust's services and with other Digital and Informatics services. This is a new role in an evolving team.
To provide first and second line Cerner application support, as appropriate.
To build system changes in line with the needs of the service when requested through the Service Request and Request for Change process, and where required, liaise with the Cerner Application Management Services (AMS).
To assist with the development of software and lead on areas of technical expertise in line with the changing needs of the Trust, ensuring a clear understanding of procedure and protocol as well as ensuring patient safety and quality at all times.
To assist with planning upgrade processes and assist with implementation, providing technical advice to the users to enable them to deliver the potential benefits of the system.
To undertake specific system administration activities to ensure the smooth running of the suite of Cerner administrative and clinical applications.
To assist with the development and understanding of the operational system support requirements of the Cerner system.
To co-ordinate between the system suppliers, end users, ongoing implementation, system maintenance, system support and development of the application.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
We have an exciting opportunity for a Band 5 Enterprise Application Analyst.
The Royal Surrey NHS Foundation Trust, Guildford in collaboration with Ashford and St Peters Hospitals NHS Foundation Trust, Chertsey implemented the Cerner Electronic Patient Record System in May 2022.
The role reports to the Enterprise Application Lead Consultant and will work closely with both organisations, the Trusts services and with other Digital and Informatics services. This is a new role in an evolving team. The Digital team currently have a 50% Hybrid working arrangement (but this could change (either way)).
To provide first and second line Cerner application support, as appropriate.
To build system changes in line with the needs of the service when requested through the Service Request and Request for Change process, and where required, liaise with the Cerner Application Management Services (AMS).
To assist with the development of software and lead on areas of technical expertise in line with the changing needs of the Trust, ensuring a clear understanding of procedure and protocol as well as ensuring patient safety and quality at all times.
To assist with planning upgrade processes and assist with implementation, providing technical advice to the users to enable them to deliver the potential benefits of the system.
To undertake specific system administration activities to ensure the smooth running of the suite of Cerner administrative and clinical applications.
To assist with the development and understanding of the operational system support requirements of the Cerner system.
To co-ordinate between the system suppliers, end users, ongoing implementation, system maintenance, system support and development of the application.
For further detail about the post then please refer to the attached job description and person specification; as any short-listed applicants will be selected and interviewed against these criteria.
Person Specification
Qualifications
- Knowledge of the requirements to support information systems and processes
- Evidence of continual professional development
- IT Related Qualification
Knowledge and Experience
- Knowledge of the requirements to support information systems and processes
- Some knowledge of the account management technical procedures
- High level understanding of NHS systems, data structure and environments
- Proven knowledge of designing and managing highly secure and complex systems
- Experience of supporting information systems
- Experience of providing high quality customer care and service
- NHS Constitution
- Trust vision, values and strategic objectives
- A working understanding of ITIL Service Management and Methodology Processes
- Experience of supporting clinical information systems, specifically Cerner
- Good understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey County Hospital
Egerton Road
Guildford
GU2 7XX
https://www.royalsurrey.nhs.uk/
- Company
- Royal Surrey NHS Foundation Trust
- Location
- Guildford, United Kingdom GU2 7XX
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £29828.00 - £36311.00 a year
- Posted
- Company
- Royal Surrey NHS Foundation Trust
- Location
- Guildford, United Kingdom GU2 7XX
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £29828.00 - £36311.00 a year
- Posted