Degree Apprentice - Technical Support Engineer

As a Technical Support engineer for SINAMICS, you will advise and support our customers with inquiries about the functions, use, handling and commissioning of our drive systems. You will join a community of like-minded early career professionals where you will bond and grow with team-building activities and real problems to solve.

You will process inquiries from our customers and Siemens regions worldwide, analyse their problems and develop solutions.

To do this, you will be in constant contact with our customers and ensure that the inquiries are solved promptly, and that customer satisfaction remains high. 

You will simulate the solutions developed on test systems and make adjustments as required.

In the case of more complex problems, you will work closely with our sales, product management and product development departments to jointly develop solutions.

With your technical knowledge, you will advise and support our support departments worldwide. 

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical
• Team working

• Mathematics A Level, grade C or above (Essential)
• Physics A Level, grade C or above (Desired)