IT Support Technician apprentice - Smith Institute - £18.5k

Smith Institute would like to appoint a friendly and approachable ICT apprentice to join a busy team responsible for business systems, infrastructure and computing in a rapidly evolving IT environment. You will provide IT support to colleagues in person, by email and using remote access tools.

Role

  • Provide timely support to your colleagues in person, by email and using remote access tools
  • Configure and maintain company laptops and phones.
  • Help to ensure that office IT equipment is always available and fit for use
  • Assist the Business Systems Manager, Head of Computing and Digital Solutions Engineers in supporting day to day operations
  • Help to monitor and maintain cyber security across our systems

Training

During this Apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.

The training covers the following core occupational duties:

https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1

The successful candidate will have the opportunity to remain in a full-time position with Smith Institute upon successful completion of this apprenticeship. There may also be opportunities to progress onto a Level 4 or Level 6 apprenticeship.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
TECHNICAL PROFESSIONALS LIMITED
Working Week
Monday - Friday (Shifts TBC)
Expected Duration
21 Months
Positions Available
1
Closing Date
Friday, 19th July 2024
Start Date
Monday, 29th July 2024

Desired Skills

  • Problem solving skills
  • Analytical skills
  • Hardware/software knowledge
  • Operating Systems
  • Memory and storage
  • Algorithms and programming
  • Networks
  • Cyber Security
  • Good written communication
  • Good verbal communication
  • Technical experience

Qualifications

  • English Language GCSE or equivalent, grade 4 (C) (Desired)
  • Maths GCSE or equivalent, grade 4 (C) (Desired)

About the Employer

SMITH INSTITUTE LTD
Partnering with clients worldwide across government and industry, Smith Institute fuel transformation goals and realise strategic objectives using advanced mathematics, analytics and AI. We are dedicated to using our skills to deliver real world value and create positive outcomes for society, the economy and the environment.
Company
SMITH INSTITUTE LTD
Location
Willow Court, West Way, Minns Business Park, Oxford, England
Employment Type
Advanced Apprenticeship
Salary
£18,500.00
Posted
Company
SMITH INSTITUTE LTD
Location
Willow Court, West Way, Minns Business Park, Oxford, England
Employment Type
Advanced Apprenticeship
Salary
£18,500.00
Posted