Customer Service Apprenticeship - Weymouth Specsavers

Become a Level 2 Customer Service Apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You'll be giving customers top-notch advice and dealing with their orders. Duties include: dealing with orders , and giving customers a warm welcome to the store.

Role

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders 
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate.

Training

  • Level 2 Customer Service Practitioner
  • English and maths Functional Skills if necessary
  • How training will be delivered is to be confirmed.

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Apprenticeship Standard
Customer service practitioner (level 2)
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Working Week
Days and shifts to be confirmed - full-time to include weekend working.
Expected Duration
12 Months
Positions Available
2
Closing Date
Friday, 19th July 2024
Start Date
Tuesday, 30th July 2024

Desired Skills

  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working

Qualifications

  • Maths GCSE or equivalent, grade 9-3 (A*-D) (Desired)

About the Employer

SPECSAVERS OPTICAL SUPERSTORES LIMITED
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.
Company
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Location
83 St. Thomas Street, Weymouth, Dorset, England
Employment Type
Intermediate Apprenticeship
Salary
£14,560.00
Posted
Company
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Location
83 St. Thomas Street, Weymouth, Dorset, England
Employment Type
Intermediate Apprenticeship
Salary
£14,560.00
Posted