Customer Service / Field Engineer

Customer Service Engineer - £27k + On-call (OTE £32k) + Benefits

Do you thrive in a fast-paced environment, solving technical challenges and providing excellent customer service?

We are looking for a Customer Service Engineer to join our growing team. In this role, you will travel to customer sites to install, maintain, and repair our equipment and systems. You'll also play a key role in pre-sales support, assisting with system design and surveys.

Responsibilities:

• Install, maintain, and repair customer equipment and systems
• Provide technical support and training to customers
• Assist in designing new systems
• Conduct surveys and generate reports
• Liaise with customers, engineers, and other stakeholders

You'll be successful if you have:

• Strong technical skills with experience in communications/IT installations (preferred)
• Experience with Windows, Linux, Telecoms PABX, and network protocols
• Excellent communication, problem-solving, and interpersonal skills
• The ability to work independently, manage time effectively, and thrive under pressure
• A keen interest in technology and its applications

Benefits:

• Competitive salary (£27k + on-call, OTE £32k)
• 25 days holiday + company car
• On-call payments
• 1 day per month for professional development

Ready to join a dynamic team and build a rewarding career? Apply today!