IT Technician

IT Technician

Location: Sale, Manchester

Salary: NJC Scale 4 (£24,294 to £25,979)

Hours: Full Year - 36.25 hours per week, - 8.15am – 4.15pm, Monday to Friday

The school’s core values of aspire, act, achieve are at the heart of all they do. You will be joining a school of highly skilled and committed professionals who are relentless in their pursuit of excellence to provide the best possible education for all their students. Their excellent career and professional development programme will both support you and enable you to develop your skills.

The Role

This is an exciting opportunity for an exceptional individual to join their wonderful school. They are looking for a candidate who has an excellent range of interpersonal skills and who has experience and skill in ensuring the smooth running of the IT systems and associated media, across the school.

The IT Technician is a member of the IT Department and plays a key role in ensuring the smooth running of the IT systems across this 11-18 school. The post-holder will provide advice and support to all members of the school community, maintain equipment and provide general day to day support of the school’s IT systems.

They will be an excellent communicator and be committed to working within the school’s values and virtues to ensure the effective delivery of the school’s vision.

Key Responsibilities:

• To ensure staff understand how to appropriately log Helpdesk issues, and to monitor the Helpdesk System.
• To respond to logged user helpdesk tickets, ensuring that incidents and requests are prioritised accordingly and resolving issues independently or seeking support with more complex requests, ensuring that staff are kept up to date in relation to their requests.
• To support in the creation, maintenance and deployment of Windows images, and updates across the entire IT infrastructure.
• To support with the installation and maintenance of IT hardware on the school network.
• To support with the installation and maintenance of software on the school network, ensuring licence compliance.
• To ensure all mobile devices are encrypted where possible and kept up to date with system patches and antivirus.
• To support in the monitoring of daily backup routines on network servers to ensure all backups have completed successfully.
• To ensure ICT safeguarding practices are carried out by monitoring internet filtering systems and classroom monitoring software.
• To support with registering student and visitor devices onto the BYOD network.
• Assist with use of CCTV and maintain a log of requests.

Skills and Qualifications

• GCE/GCSE Maths and English grade A-C or equivalent
• Knowledge of Microsoft Windows and Office professional applications
• Experience of setting up and configuring computers (Windows 10)
• Experience of PC maintenance
• Understanding and knowledge of the importance of PC security

To Apply

If you feel you are a suitable candidate and would like to work for this reputable School, please click apply to be redirected to their website to complete your application.